Credit & Collections Specialist

JELD-WEN is currently seeking a Credit & Collections Specialist to join our growing team.

Summary: The Credit & Collection Specialist will be responsible for the day-to-day credit, customer master, collections, cash posting duties and responsibilities assigned, which may include some administrative work and reporting. This position reports to the Credit & Collections Dept. (“CCD”) management team and will aid all facets of the aforementioned areas of responsibility.

Essential Duties and Responsibilities:

• Establish and maintain all credit/collection portfolios.
• Customer data management
• Credit Underwriting and Analysis (F/S and Tax Return Analysis)
• Obtain, process and/or assist with perfecting all forms of security including Letters of Credit, Guarantees, PMSI, Bonds, Liens, etc.
• Account Reconciliation (for assigned accounts): Residuals, Dispute Resolution, Credits, Adjustments, etc.
• Maintain weekly Reporting and KPIs
• Assist with Payment Advice and Cash Application as assigned.
• Provide “World Class” customer service!
• Special Projects (as assigned by CCD Mgmt.)
• Cross Train in all aspects of Credit, Collection and Cash Application (as assigned)
• Interaction, reporting and communicating with all pertinent administrative and operational groups.

Competencies:

• Technical skills
• Interpersonal skills
• Organizational skills
• Time management skills
• Teamwork skills
• Ethics
• Punctuality
• Dependability
• Self-starter
• Ability to multitask in a fast-paced environment.

Qualifications:

• AA. Degree in Business, Accounting or Finance
• A minimum of three (3) years of credit and collection experience; or equivalent combination of education and experience
• Working knowledge of standard office equipment
• Computer skills: proficiency in MS Office; Good Excel, Word, etc.
• Excellent written and verbal communication skills

Preferred (but not required) Qualifications:

• Bachelor’s Degree – Business, Finance or Accounting
• Credit & Collection Certification: CBA, CBF, CCE, etc.
• Construction/Builder Experience
• Computer skills: proficiency in Unix, Access, ERP, SAP
• Advanced Excel Skills
• Bilingual (French)

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About JELD-WEN Holding, Inc. 

JELD-WEN is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Headquartered in Charlotte, N.C., the company operates facilities in 16 countries in North America and Europe and employs approximately 18,000 people. Since 1960, the JELD-WEN team has been committed to making quality products that create safe and sustainable environments for customers, associates and local communities. The JELD-WEN family of brands includes JELD-WEN® worldwide; LaCantina™ and VPI™ in North America; and Swedoor® and DANA® in Europe. For more information, visit jeld-wen.com.

In 2022, Newsweek named JELD-WEN as one of America’s Most Trustworthy Companies.

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, retirement program, etc.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.