Bilingual Credit & Collections Specialist

Date: May 31, 2023

Location: Woodbridge, ON, CA, L4H 3G9

Company: Jeld-Wen Inc.

JELD-WEN is currently seeking a Bilingual Credit & Collections Specialist to join our growing team.


The Bilingual Credit & Collection Specialist will be responsible for the day-to-day credit, customer master, collections, cash posting duties and responsibilities assigned, which may include some administrative work and reporting. This position reports to the Credit & Collections Dept. (“CCD”) management team and will aid all facets of the aforementioned areas of responsibility.


Essential Duties and Responsibilities:

  • Establish and maintain all credit/collection portfolios.
  • Customer data management
  • Credit Underwriting and Analysis (F/S and Tax Return Analysis)
  • Obtain, process and/or assist with perfecting all forms of security including Letters of Credit, Guarantees, PMSI, Bonds, Liens, etc.
  • Account Reconciliation (for assigned accounts): Residuals, Dispute Resolution, Credits, Adjustments, etc.
  • Maintain weekly Reporting and KPIs
  • Assist with Payment Advice and Cash Application as assigned.
  • Provide “World Class” customer service.
  • Special Projects (as assigned by CCD Mgmt.)
  • Cross Train in all aspects of Credit, Collection and Cash Application (as assigned)
  • Interaction, reporting and communicating with all pertinent administrative and operational groups.



  • Technical skills
  • Interpersonal skills
  • Organizational skills
  • Time management skills
  • Teamwork skills
  • Ethics
  • Punctuality
  • Dependability
  • Self-starter
  • Ability to multitask in a fast-paced environment.



  • AA. Degree in Business, Accounting or Finance
  • Bilingual (French & English)
  • A minimum of three (3) years of credit and collection experience; or equivalent combination of education and experience
  • Working knowledge of standard office equipment
  • Computer skills: proficiency in MS Office; Good Excel, Word, etc.
  • Excellent written and verbal communication skills


Preferred (but not required) Qualifications:

  • Bachelor’s Degree – Business, Finance or Accounting
  • Credit & Collection Certification: CBA, CBF, CCE, etc.
  • Construction/Builder Experience
  • Computer skills: proficiency in Unix, Access, ERP, SAP
  • Advanced Excel Skills




Who We Are

Headquartered in Charlotte, NC, JELD-WEN is a leading global manufacturer of high-performance interior and exterior building products, offering one of the broadest selections of windows, interior and exterior doors, and wall systems. JELD-WEN delivers a differentiated customer experience, providing construction professionals with durable, energy-efficient products and labor-saving services that help them maximize productivity and create beautiful, secure spaces for all to enjoy. The JELD-WEN team is driven by innovation and committed to creating safe, sustainable environments for customers, associates, and local communities. The JELD-WEN family of brands includes JELD-WEN® worldwide; LaCantina™ and VPI™ in North America; Swedoor® and DANA® in Europe; and Corinthian®, Stegbar®, and Breezway® in Australia.

In 2022, Newsweek named JELD-WEN as one of America’s Most Trustworthy Companies.

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, retirement program, etc.

JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.