Payroll and Benefits Lead

External Job Description

The Payroll & Benefits Lead is responsible for managing the Payroll & Benefits department’s daily operations and ensuring that accurate and timely payrolls & benefits are processed for all employees. This position will support the payroll & benefits staff, oversee payroll & benefits processing and reporting, provide customer service to internal and external customers, and ensure compliance with applicable federal and state laws.

Payroll Lead Duties and Responsibilities:

• Manage the day-to-day operations of the payroll department, including the processing of semi-monthly payrolls and related reports
• Ensure the accuracy of payroll information through review, audit, and analysis of employee time sheets, payroll records and reports
• Maintain payroll system, including data entry, updating of employee information, and maintenance of electronic time tracking records
• Ensure payroll is processed timely and accurately in accordance with federal, state and local regulations
• Answer questions and provide customer service to internal and external customers regarding payroll matters
• Ensure compliance with payroll-related regulations regarding wage garnishments, taxes and other deductions
• Train and lead payroll staff and ensure payroll staff is organized and meet deadlines
• Maintain the confidentiality of all employee information and payroll records
• Direct and plan the day-to-day operations of all group benefits programs (including extended health and dental, disability and worker’s compensation plans, life insurance, travel and accident plan, and retirement plan). This role is also responsible for providing excellent customer service, investigating new benefits programs, recommending improvements to existing programs, assisting in the design of employee benefits plans and providing analytical and technical support in the delivery of the benefit programs
• Serve as primary contact for plan vendors and third-party administrators. Coordinate transfer of data to external contacts for services, premiums, and plan administration. Document and maintain administrative procedures for assigned benefits processes. Ensure compliance with applicable government regulations. Ensure timeliness and accuracy of required reporting and fees
• Gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans
• Have exceptional communication skills. Our teams are very collaborative and work closely together, we need someone who is comfortable partnering and communicating with both technical and non-technical team members
• Work well both as a team member and individually

Ideally, you would bring:

• 5+ years of payroll experience working in either payroll processing, employment tax filings, or a prior payroll compliance research role and employee benefits administration experience required
• Knowledge of all pertinent government regulations, filing and compliance requirements affecting employee benefits
• Experience in a software development environment a plus
• Knowledge of UKG/ UKG-Pro applications is asset
• Provide functional expertise, coordination of activities in the functional design and delivery of the project
• Excellent analytical, problem-solving, and decision-making skills; organizational, creativity and perseverance skills; verbal and written communication skills; and interpersonal skills
• Strong understanding of Canadian employment rules and regulations
• PCP, Certification preferred, or enrolled
• Very good knowledge of MS Office suite (Word/Excel)
• Analytical skills, supported by strong attention to detail and accuracy
• Ability to absorb new technologies and product features quickly
• Understand software product configuration and concepts in implementation
• Comfortable navigating payroll software and able to identify compliance gaps within them, including what does and doesn’t work, so that you can confidently advise on improvements to be made within our own software
• Proactive in your approach to regulation changes and solutions
• Highly organized and focused with strong attention to detail and accuracy

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