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Inside Sales Support

Date: Sep 3, 2021

Location: Winnipeg, MB, CA, R2K 2R9

Company: Jeld-Wen Inc.

OUR COMPANY

JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

Inside Sales Support – Winnipeg

Summary 

Reporting to the Provincial Sales Manager, this position works closely with team members of the marketing, sales and operations departments to ensure continuity in our offering and company goals and objectives. The primary function of the Inside Sales Support person (ISS) is to assist the Territory Sales Manager (TSM) in preparing product orders so they are complete, accurate, and are ready to be placed into production by the Customer Service (CSR) team.  They also assist the TSM in the preparation of customer quotations. The ISS assists in providing timely responses to customer inquiries.

Essential Duties and Responsibilities and Qualifications:

  • Well organized & excellent planning skills
  • Ability to multi-task in a fast-paced environment
  • Able to prioritize tasks
  • Knowledge of inside sales/customer service systems and procedures
  • Knowledge of inside sales/customer service products and services
  • Customer service oriented
  • Excellent oral & written communication skills
  • Dependable and looking for a challenge
  • Flexible to work extended hours when required and during peak periods
  • Able to work as a part of a team to ensure customer satisfaction
  • Computer Proficient in Word, Power Point, Excel and CAD is required
  • Knowledge and previous experience with direct product quoting would be considered a strength for this position 
  • Experience in the window and Door Industry would be an asset
  • Compliance with all Jeld Wen corporate guidelines and business ethics

JELD-WEN Windows & Doors is an equal opportunity employer and offers equitable wage and benefit packages to qualified applicants.

 

JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services