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Window and Door Field Service Technician

Date: Nov 29, 2022

Location: IL, US

Company: Jeld-Wen Inc.


JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces, and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminum windows and related products for use in the new construction and repair and remodeling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes, and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises, and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

Field Service Technician

JELD-WEN Windows and Doors

Chicago, IL


Full Time            Overtime            Outstanding Benefits


  • Jobsite safety is our number one priority.
  • Provide warranty service for installed windows and doors.
  • In addition to a competitive wage, you will be provided the following:
    • Service van
    • Phone & other electronic devices
    • Uniforms including footwear
    • PPE, tools, & equipment
    • Company credit card provided for meals and travel expenses
    • Full benefit package, Medical, Vison, Dental, matching 401K, and more
    • Professional development
  • Park service van at home. Time paid for travel to jobs and home.



Possible Overnight Travel (up to 40%)


Hiring Now – Immediate need for Professional Window and Door Field Service Technician.


As a member of our Field Services team, you will conduct the following duties: 

  • The ability to learn how to perform service work on various products, and to accurately inspect JELD-WEN window and door products to find root cause of service issue.
  • Complete daily assigned warranty field service tasks, while taking quality photos and producing accurate and complete reporting of product and construction issues.
  • Maintain tools and service vehicle in proper and safe working order.
  • Operate company service vehicle in a safe and considerate manner.
  • Become familiar with all JELD-WEN products in your coverage region.
  • Follow JELD-WEN policies and procedures while operating safely, professionally, and efficiently.
  • Must have a valid driver’s license and a clean driving record.
  • Weekly travel with some overnights and over-time is a requirement with this position, along with flexible working hours.
  • Previous experience in construction or a similar environment is preferred.



  • Weekly travel with some overnights and over-time is a requirement with this position, along with flexible working hours.
  • High School Diploma or GED.
  • Must have a valid driver’s license as well as a clean driving record.
  • 5 years field service technician experience (or experience in the same or similar industry is a plus.)
  • Must have carpentry skills, be able to use hand and power tools and measuring devices.
  • Previous experience in construction or similar environment is preferred.
  • The ability to lift 50-75 lbs., climb, lift, pull; and safety perform tasks on a ladder, scaffolding, or other raised devices.
  • Knowledge of window and door installation and repair practices.
  • Strong customer service skills, excellent communication, and organizational skills.
  • Be dependable, self-motivator, the ability to problem solve and contribute to building a positive team environment.


What we offer

  • As well as a safe, challenging & fast paced working environment.
  • Competitive Benefits, including Health, Dental & Vision Insurance, 401k, and Tuition Reimbursement.
  • We offer up to 144 hours of paid time off per year, and paid holidays.



JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services