Sr. Director IT Business Partner Manufacturing

JELD-WEN is currently seeking an Sr. Director IT Business Partner Manufacturing to join our growing team. 

THE ROLE
We are seeking an experience IT Sr. Director to lead the digital transformation and modernization of JELD-WEN's North American plant network. This role services as the primary IT business partner to the North American Operations Transformation team and plays a critical role in driving long-term operational excellence. The idea candidate will bring deep expertise in the Manufacturing industry – particularly in fenestration – and demonstrated success leading plant technology strategy, system integration, and execution scale. 
This leader will oversee the deployment and optimization of core manufacturing technologies, including Warehouse Management Systems (WMS), Manufacturing Operations Management (MOM), Manufacturing Execution Systems (MES), Enterprise Asset Management (EAM), and Quality Management Systems (QMS). Their work will directly influence operational safety, efficiency, and product quality across the plant network. 

Principal Duties and Responsibilities:
•    Lead the development and execution of JELD-WEN's manufacturing technology transformation strategy, partnering with North American Operations Leadership to align IT initiatives with enterprise goals, long-term plant modernization, and digital strategy.
•    Drive integration and optimization of core plant technologies – including WMS, MOM/MES, EAM, and QMS – to enhance safety, product quality, and operational performance across all North American manufacturing sites. 
•    Identify and implement emerging technologies such as Neural Networks, Machine Vision, and Generative AI, ensuring JELD-WEN remains at the forefront of digital innovation in the manufacturing sector. 
•    Provide strategy oversight of $15M-$25M transformation portfolio, managing IT budget allocating resources, and guiding investment decisions through ROI analysis and business case development. 
•    Provide strategic leadership and oversight to a network of Plant Technology Supervisors and Managers, ensuring alignment to enterprise technology strategy, consistency in execution, and scalable support across the plant network. 
•    Establish IT governance and compliance frameworks, ensuring integration with existing systems, alignment with industry regulations, and adherence to cybersecurity and data protection standards. 
•    Act as a thought leader and change agent, fostering a culture of innovation, continuous improvement, and cross-functional collaboration throughout the plant network and broader organization. 

Education and Experience
•    Bachelor’s degree in Information Technology, Computer Science, or a related field; Master’s degree preferred.
•    15+ years of experience in operations or supply chain environments, driving technology modernization or transformation.
•    Strong understanding of LEAN and experience in aligning technology and LEAN processes in manufacturing (SQDCI).
•    Proven track record of successfully implementing WMS, MOM/MES, EAM, and QMS systems.
•    Transportation Planning/Mgmt. experience (inbound and outbound) preferred.
•    Strong leadership and project management skills.
•    Ability to communicate complex technical concepts to non-technical stakeholders.

Knowledge, Skills, and Abilities:
•    Deep understanding of manufacturing environments and plant operations, including experience with Lean Manufacturing and Six Sigma methodologies. 
•    Proven ability to lead complex IT transformation and align technology strategy with operation and business goals. 
•    Strong business acumen with experience developing ROI models, business cases, and investment justifications for technology initiatives. 
•    Knowledge of manufacturing systems such as WMS, MOM/MES, EAM, and QMS, and how they enable process improvement and operational excellence. 
•    Experience with IT/OT integration, cybersecurity best practices, and governance within industrial settings. 
•    Exceptional communication and interpersonal skills, with ability to influence across functions and convey complex concepts to technical and non-technical audiences.
•    Ability to think strategically, lead through ambiguity, and deliver results in a fast-paced, evolving environment. 

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About JELD-WEN Holding, Inc. 

JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.

JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’. 

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.