Sr Sales Support Analyst
Date: Oct 27, 2025
Location: NC, US
Company: Jeld-Wen Inc.
JELD-WEN is currently seeking a Sr Sales Support Analyst to join our growing team.
External Job Description
The Role:
JELD-WEN is currently seeking a Demand Planner, to serve as the subject matter expert for the Home Depot bottoms-up Stock Doors demand plan.
Principle Duties and Responsibilities: Other duties may be assigned as business needs require:
- Demand planning expert for JELD-WEN Doors Business Unit, including:
- Generation of weekly Stock SKU level forecasts
- Actively participate in weekly customer IPR discussions
- Bottoms-up reconciliation with the monthly demand forecast
- Identify risk in demand planning bottoms-up forecast vs. top-down budget
- Validation of demand forecast statistical model and data cleansing activities
- Provide demand forecast exceptions to statistical model
- Ensure sales units, and ASP assumption in demand forecast are accurate
- Provide exceptions to demand statistical forecast using:
- Salesforce.com opportunities and pipeline
- Product line management input as related to product portfolio and pricing changes
- Changes in sales and marketing strategies
- Present Stock Door weekly forecast to key stakeholders and Cross-functional Leadership:
- Current demand forecast, changes to prior period, and comparison of year-over-year changes
- Prior month performance vs. latest demand plan and communicate differences, root causes, and actions to improve forecast accuracy
- Measure performance to MAPE of demand forecast and drive continuous improvement
Knowledge, Skills, & Abilities:
- Experience and understanding of supply chain and inventory management systems
- Experience with business sales and operational planning (S&OP) processes and methodology
- Strong analytical skills and background with a mastery of Microsoft Excel; ability to analyze data from customers, internal ERP, and finance in a systematic way
- Ability to thrive in a fluid, demanding culture
- Organizational as well as excellent written and verbal communication skills are a must
- Accurate typing and data entry skills
- Work with minimal supervision
- Be able to work under deadline pressure and meet the deadlines
- Read and comprehend printed data/information, and data/information displayed on PC monitor
- Recognize discrepancies in written/recorded data/information
- Communicate effectively with management, coworkers and customers
- Able to work with more than one project/responsibility simultaneously
EDUCATION and/or EXPERIENCE:
- Bachelor’s degree preferred.
- 3-5 years of experience in demand planning or business analytics
- Building products and/or millwork industry experience preferred
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
JELD-WEN is an equal opportunity employer, committed to providing an environment free from all forms of unlawful discrimination. To ensure the safety and health of our employees, JELD-WEN maintains a drug-free work environment.
#LI-DB1
Internal Job Description
The Role:
JELD-WEN is currently seeking a Demand Planner, to serve as the subject matter expert for the Home Depot bottoms-up Stock Doors demand plan.
Principle Duties and Responsibilities: Other duties may be assigned as business needs require:
- Demand planning expert for JELD-WEN Doors Business Unit, including:
- Generation of weekly Stock SKU level forecasts
- Actively participate in weekly customer IPR discussions
- Bottoms-up reconciliation with the monthly demand forecast
- Identify risk in demand planning bottoms-up forecast vs. top-down budget
- Validation of demand forecast statistical model and data cleansing activities
- Provide demand forecast exceptions to statistical model
- Ensure sales units, and ASP assumption in demand forecast are accurate
- Provide exceptions to demand statistical forecast using:
- Salesforce.com opportunities and pipeline
- Product line management input as related to product portfolio and pricing changes
- Changes in sales and marketing strategies
- Present Stock Door weekly forecast to key stakeholders and Cross-functional Leadership:
- Current demand forecast, changes to prior period, and comparison of year-over-year changes
- Prior month performance vs. latest demand plan and communicate differences, root causes, and actions to improve forecast accuracy
- Measure performance to MAPE of demand forecast and drive continuous improvement
Knowledge, Skills, & Abilities:
- Experience and understanding of supply chain and inventory management systems
- Experience with business sales and operational planning (S&OP) processes and methodology
- Strong analytical skills and background with a mastery of Microsoft Excel; ability to analyze data from customers, internal ERP, and finance in a systematic way
- Ability to thrive in a fluid, demanding culture
- Organizational as well as excellent written and verbal communication skills are a must
- Accurate typing and data entry skills
- Work with minimal supervision
- Be able to work under deadline pressure and meet the deadlines
- Read and comprehend printed data/information, and data/information displayed on PC monitor
- Recognize discrepancies in written/recorded data/information
- Communicate effectively with management, coworkers and customers
- Able to work with more than one project/responsibility simultaneously
EDUCATION and/or EXPERIENCE:
- Bachelor’s degree preferred.
- 3-5 years of experience in demand planning or business analytics
- Building products and/or millwork industry experience preferred
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
JELD-WEN is an equal opportunity employer, committed to providing an environment free from all forms of unlawful discrimination. To ensure the safety and health of our employees, JELD-WEN maintains a drug-free work environment.
#LI-DB1
About JELD-WEN Holding, Inc.
JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.
JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.
What We Offer
Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees will receive ten paid holidays throughout the calendar year. JELD-WEN does not accrue time off for salaried positions. We believe in mutual trust and workplace flexibility, therefore appropriate time off for vacation, illness, or other reasons will be agreed upon with your manager per our Flexible Paid Time Off Policy. Employees can also enroll in the following company benefit programs including, 401k Retirement Savings Plan, Prescription Drug Plan, Flexible Spending Account (FSA), Health Reimbursement Account (HRA), Employee Assistance Program (EAP), Tuition Reimbursement, and Employee Discount Program.
Expected pay for this role is between $70,400.00 to $117,300.00 per year and is based on experience and qualifications.
JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.
JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.