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Group Lead

Date: Sep 23, 2022

Location: Spokane, WA, US, 99202

Company: Jeld-Wen Inc.


JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

Job Title: Supervisor

Reports To: Operations Director

Shift: 4/10’s




Under the direct supervision of the Operations Director, the Supervisor is responsible to support the Value Stream Manager/Operations Director in leading the team at start up (cover previous day’s results, needs of our area, targets for the day/week and ensure stretches are complete). Participates in the planning, scheduling, and manufacturing of laminate process. Request materials and supplies for the area. Update and be prepared to present your areas SQDCI boards at Gemba. Assist VSM/Operations Director with engagement plans for the team.  


Principle Duties and Responsibilities

  • Ensure hour boards are kept up, including hour actions as this will be driven by missed goals and opportunities, those actions will be listed on the SQDCI boards, Pareto actions and drive RAIL’s from tallest poles. 
  • Maintain a safe working environment.  Hold self and other associates accountable to JELD-WEN policies and procedures. 
  • Begin work prior to shift with the expectation to gather necessary information from all pertinent departments necessary to plan for the day. 
  • Complete a shift to shift Pass Down. 
  • Breaks must be taken in a timely manner to comply with local and state laws. 
  • 5S Tracked and improvement activities maintained. 
  • Ensure schedule is adhered to and any issues are escalated to Group Manager/Operations Director.   
  • Breaks, lunch times and tracking of excessive time away from workstations for your team will fall under your responsibility to escalate.   
  • Follow escalation process.  Communicate when a manufacturing line is been shut down for 30 minutes or more 
  • Responsible at the end of the shift for: 
    • Assisting Management with daily reports as needed 
    • Update schedule attainment board and SQDCI board 
  • Communicate professionally and respectfully with all personnel. 
  • Maintain cross training matrix for Team. 
  • Celebrate wins with the team. 
  • Share associate achievements with Management and recommend rewards. 
  • Other duties may be assigned


Knowledge, Skills, Abilities

  • Systemic problem solver uses logic to resolve root cause problems.   
  • Strong written and oral communication skills 
  • Computer knowledge (Microsoft Office) 
  • Must have the ability to maintain the highest degree of integrity and confidentiality together with a clear vision of business needs. 


Education and Experience

  • High School or equivalent (Required) 
  • At least 3 years of experience in a production and/or manufacturing environment. 
  • At least 3 years Leadership experience 
  • Previous experience in continuous improvement projects (preferred)

JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services

Nearest Major Market: Spokane