Quality Specialist

Date: Jul 11, 2024

Location: Spokane, WA, US, 99202

Company: Jeld-Wen Inc.

JELD-WEN is currently seeking a Quality Specialist to join our growing team.


The Opportunity

As a Quality Specialist, you will be responsible for supporting and following VPI’s Quality Management System, ensuring that quality products are manufactured in a safe environment. You will report directly to the Manager, Quality.


This is an onsite role and is based in our Spokane, WA Facility.


What You Will Do

  • Actively support and participate in the company’s safety and health program.
  • Production Quality Support:
    • Perform collection of leading metrics through manufacturing system audits
    • Fill-in for Quality Assistant as needed
    • Support documentation as required for FGIA certification
    • Water Testing
      • Create and lead containment plan
      • Perform troubleshooting of test failures
    • Create Presentations to communicate weekly quality performance with production line
    • Maintain Library of Production Jigs
  • Training and Education Support
    • Provide training of front-line team members in manufacturing processes
    • Provide education of front-line team members on requirements
    • Update and create technical documentation for manufacturing processes
  • Supplier Quality Support.
    • Lead supplier quality improvement plans
    • Support supplier quality dashboards and auditing
    • Inbound audits of material to release to production, as required
    • Process all material rejection activity from first call through receipt of the vendor return authorization.
  • QMS process development and sustainment
    • Assist with development of quality processes
    • Facilitate structured “stand down” process to close the loop on found issues
    • Work with service to identify and pareto out-of-specification issues found in the field
    • Support improvement plans to eliminate found issues
  • Field test and field remediation support as necessary.



  • This is a Weekday Shift position. Hours - 6:00am-4:30pm (Mon.-Thurs.)
  • Travel <15%


Who You Are

  • High School Diploma or equivalent (and one of the following)
      1. 5 years of qualified experience in a quality role or similar field of experience
      2. 3 years of experience in a quality-related role in window manufacturing OR
  • 2-year degree or equivalent in Engineering/Quality/Lean Manufacturing related fields
  • Comfortable communicating professionally with internal and external customers
  • Deep knowledge of overall window fabrication
  • Strong computer skills, specifically: MS Office products.
  • Decision-making ability.
  • Highly motivated and self-directed.


How You Stand Out

  • In-depth knowledge of VPI’s Quality Management System.
  • Highly motivated and self-directed.
  • Experience with Lean manufacturing principles and techniques are preferred.
  • Knowledge of safe work practices.
  • Comfortable communicating in a professional manor with internal and external customers.










About JELD-WEN Holding, Inc. 

JELD-WEN is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Headquartered in Charlotte, N.C., the company operates facilities in 16 countries in North America and Europe and employs approximately 18,000 people. Since 1960, the JELD-WEN team has been committed to making quality products that create safe and sustainable environments for customers, associates and local communities. The JELD-WEN family of brands includes JELD-WEN® worldwide; LaCantina™ and VPI™ in North America; and Swedoor® and DANA® in Europe. For more information, visit jeld-wen.com.

In 2022, Newsweek named JELD-WEN as one of America’s Most Trustworthy Companies. 

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees will accrue up to 15 days’ vacation leave annually and receive ten paid holidays throughout the calendar year. Employees can also enroll in the following company benefit programs including, 401k Retirement Savings Plan, Prescription Drug Plan, Flexible Spending Account (FSA), Health Reimbursement Account (HRA), Employee Assistance Program (EAP), Tuition Reimbursement, and Employee Discount Program. 

Expected pay for this role is between $21.92 to $36.53 per hour and is based on experience and qualifications. 

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws. 

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Nearest Major Market: Spokane