Quality Specialist

OUR COMPANY

JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

QUALITY SPECIALIST

OVERVIEW:

The purpose of this job is to follow VPI’s Quality Management System, ensuring that quality products are manufactured in a safe environment.

PRINCIPAL JOB DUTIES & RESPONSIBILITIES:

• Actively support and participate in the company’s safety and health program.
• Production Quality Support:
  • Perform daily and weekly product testing as required for FGIA certification
  • Support documentation as required for FGIA certification
  • Water Testing
    • Follow VPI process and procedure for in line water testing as required
    • Track and report failures and out of specification conditions
    • Communicate results to Production and Quality leadership
    • Create and lead containment plan
    • Perform troubleshooting of test failures
  • Provide training of front-line team members in manufacturing processes
  • Provide education of front-line team members on requirements
  • Perform collection of leading metrics through manufacturing system audits
• Supplier Quality Support.
  • Lead supplier quality improvement plans
  • Support supplier quality dashboards and auditing
  • Inbound audits of material to release to production, as required
  • Process all material rejection activity from first call through receipt of the vendor return authorization.
• QMS process development and sustainment
  • Assist with development of quality processes
  • Facilitate structured “stand down” process to close the loop on found issues
  • Work with service to identify and pareto out of specification issues found in the field
  • Support improvement plans to eliminate found issues
• Field test and field remediation support as necessary.

REQUIRED SKILLS AND EXPERIENCE:

Skills:

• Knowledge of safe work practices.
• Comfortable communicating in a professional manor with internal and external customers
• Deep knowledge of overall window fabrication.
• In-depth knowledge of VPI’s Quality Management System.
• Strong computer skills, specifically: MS office products and Cantor (ERP).
• Decision making ability.
• Highly motivated and self-directed.

Experience: (include relevant education and minimum years of experience typically required by the job)

• High School Diploma or equivalent.
• 3 years of qualified experience in this or similar field of experience.
• Experience with Lean manufacturing principles and techniques are preferred.

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JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services