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Production Supervisor

Date: Oct 6, 2022

Location: Spokane, WA, US, 99202

Company: Jeld-Wen Inc.


JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.


Under the direct supervision of the Value Stream Manager, the Group Manager is responsible for managing and implementing all production operations and shop activities. Working also with the Plant Manager where applicable, this position is a key driver of JELD-WEN’s Key Performance Indicators (KPI’s), including, but not limited to, SQDCI, TPS, OTD, and Continuous Improvement (CI’s) activities and initiatives in direct support of JELD-WEN’s/VPI’s Mission Statement and values.  


 Essential Duties and Responsibilities: 

  • Drives the quality process by teaching and following standards with a constant emphasis on reducing variation. 

  • Creates and maintains a respectful work environment by listening, seeking facts to support decisions, managing one’s own reactions, and addressing unacceptable behavior. 

  • Under the direction of the Production Manager, this position will manage and implement the activities on the shop floor, following established procedures and approved processes consistent with JELD-WEN’s/VPI’s Mission Statement. 

  • This position is responsible for providing direct leadership to production employees in support of plant operations, goals and objectives. 

  • Position acts as a Liaison between upper management and front-line employees providing timely feedback up and down the organizational hierarchy. 

  • This position directly supervises all production and production support operations, and drives SQDCI, TPS, OTD and CI activities and initiatives during the process. 

  • Proactively and regularly develops and manages team member’s performance and capabilities, based upon company Key Performance Indicators (KPI’s). 

  • Assures team activities, equipment, facilities, and personnel are operated and maintained in a manner consistent with plant production goals and objectives, as established by the Plant Manager, Value Stream Manager, and other managerial personnel, inclusive of corporate goals and objectives. 

  • Assist the Plant Manager and Value Stream Manager in establishing and monitoring overall plant performance for production and quality control standards in accordance with SQDCI, TPS, and Continuous Improvement (CI) methodologies. 

  • Maintains existing plant facilities and equipment, and/or make recommendations and adjustments to plant facilities and equipment to the Plant Manager when necessary, in conjunction with CI initiatives, goals/objectives. 

  • Provides leadership and training to accomplish plant/company goals and objectives in accordance with JELD-WEN/VPI’s Mission Statement. 

  • Assists in development, and implementation of safety awareness programs, communicates safety issues, corrects safety related problems, and assists in investigations into safety related issues as needed and as directed. 

  • Assists in the performance evaluations of staff, and assists in proactive performance management (including attendance) of production team on an annual, 30/60/90 (for new hires/new in position), or on an as needed basis. 

  • May perform other or specified duties as directed by the Plant Manager, Value Steam Manager, or other appropriate supervisory personnel. 



  • Bachelor's or Associate’s Degree in a related field and one (1) to three (3) years experience in a manufacturing environment, preferably in the window and door industry OR Some related college work and five (5) to seven (7) years of applicable work experience OR at least seven (7) to ten (10) years of applicable work experience in the window and door industry, or an equivalent combination of education and experience 

  • Knowledge of raw materials, preferably for door and window applications. 

  • Fundamental knowledge and experience in production and manufacturing process improvement techniques including, but not limited to, SQDCI, OTD, TPS, and Continuous Improvement (CI) methodologies and activities. 

  • Demonstrated leadership, interpersonal, technical aptitude, and problem solving skills, and the ability to drive manufacturing process improvement techniques throughout the production process in a skillful and deliberate manner. 

  • Strong team skills, including the ability to coach and develop work teams and provide appropriate training on CI methods and initiatives to subordinates. 

  • The ability to motivate/empower others, and resolve conflict, and possess a basic understanding of management principles and concepts. 

  • Excellent verbal and written communication skills up and down the organizational hierarchy. 

  • Basic understanding of JELD-WEN’s Mission Statement and overall corporate goals and objectives, and Key Performance Indicators (KPI’s). 

  • Strong knowledge of door and window production machines and tools preferable. 

  • Must be flexible and able to manage multiple priorities on a daily basis. 

  • Solid computer skills, including Microsoft Office and other position applicable software applications 

  • Ability to sit, climb, balance, stoop, kneel, crouch or crawl. 

  • Ability to lift 25-50 pounds regularly, occasionally team lift up to 75 pounds 

  • Ability to team assist move/slide 100+ pounds in-frequently 

  • Travel is primarily local during the business day. May require occasion travel to appropriate trainings. 



JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services

Nearest Major Market: Spokane