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Assistant Project Manager

Date: Jul 22, 2022

Location: Spokane, WA, US, 99202

Company: Jeld-Wen Inc.

OUR COMPANY

JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

Assistant Project Manager

 

BASIC FUNCTION: This is a non-supervisory position that is responsible for customer satisfaction in the management of project orders, beginning with quoting end through close out documents. 

               

  1. PRINCIPAL JOB DUTIES & RESPONSIBILITIES:
  • Follow established safety rules and actively participate the company’s Accident Prevent Program.
  • Serve as the Voice of the Customer within VPI. Understand customer requirements and make commitments, considering VPI capacities. Communicate those commitments in the fashion specified by the customer, e.g. email, phone, text message, etc.
  • Must be highly proficient in Microsoft Office including Outlook, Word, and Excel.
  • Be able to understand technical window knowledge, read a window specification, a plan set, a takeoff, a contract, a submittal, etc.
  • Create custom submittal packages based on the project specifications.
  • Work closely with outside sales team to satisfy customer requests and response time needs. Customers include but are not limited to architects, envelope consultants, other design professionals, general contractors, specialty contractors and property owners.
  • Make decisions to satisfy customer needs. Act independently with discretion, even if the action falls outside established VPI policies and procedures.
  • Receive, edit, input and confirm customer orders and quotations using the company ERP.
  • Maintain close relationships with jobsite professionals. You are the communication link related to all facets of a project, including scheduling, production, delivery, and punch lists.
  • Relay all change orders to the Production Manager. 
  • Other administrative functions as needed.

 

  1. WORKING CONDITIONS:
  • Office Environment
  • Occasionally lifts 25lbs
  • Stationary

 

  1. SCHEDULING:

This position is regularly scheduled for 40 hours per week, Monday through Friday. More time may be required to complete the job, especially during peak business months. Must be available within standard VPI customer service hours.

 

  1. REQUIRED SKILLS AND EXPERIENCE:

Skills:

  • Deadline and detail-oriented.
  • Ability to work under limited supervision.
  • Strong verbal and written communication skills.
  • Ability to diffuse difficult conversations.
  • Proven problem-solving skills.
  • Highly proficient in Microsoft Office.
  • Proficient in basic data entry
  • Works well in a team environment, with a diverse workforce.
  • Ability to perform several tasks concurrently with ease and professionalism.
  • Strong math skills.

 

      Experience:

  • Four-year college degree in a construction or technical field, or five years of experience in construction materials factory operations and customer service.
  • Experience with database software.
  • Minimum of five years’ current experience using Microsoft Office.
  • Minimum of 2 years of experience in a customer service role.

 

#LI-SA1

JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services


Nearest Major Market: Spokane