Salesforce Release Manager

Are you looking for new opportunities and want to work within the IT team of a Global business?

Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a Salesforce Release Manager based in the UK on a 9–12-month fixed term contract basis. This is a home-based role working within a growing cross functional team and offers opportunity to be hands on with the latest Salesforce products.

Reporting to the Salesforce Team Lead we will be looking for you to shape, run and evolve our Salesforce deployment processes. This role will require you to effectively manage our Salesforce release processes. You should have experience with JIRA, GIT and CI/CD. You will be overseeing the end-to-end process of deploying changes, updates and configurations within the Salesforce platform across our QA, UAT and PROD environments.

This role will require you to continuously improve the approach to releases and you should be able to lead the team through changes to improve flow, minimise risks and address specific issues that the team encounter in line with the strategic direction of JELD-WEN.  This currently includes exciting projects such as a new Salesforce re-org and telephony and CPQ systems to be integrated into Salesforce across our European estate.

We offer this role on a fixed term contract basis (9-12 months) working remotely, a competitive salary, up to 25 days holiday, 7.5% pension, Medicash health plan.

What your impact will be:

• As release manager you will schedule, coordinate, communicate and oversee the deployment of updates for our Salesforce estate without disrupting on-going operations.
• Responsible for representing the Salesforce estate at the CAB approval meetings aligned to the European JELD-WEN process.
• Monitor Salesforce updates and ensure the team are prepared for key releases.
• Keep track of all changes made to Salesforce and ensure alignment within the team.
• Leading on the improvement of our release and pipeline management processes. This includes GIT, JIRA, and CI/CD.
• Plan the release of project deliverables and release life cycle.
• Keep on top of the timeframes of other teams, in particular business units’ UAT, go-live plans, major events (e.g., to avoid change during large campaigns).
• Coordinate the release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates.
• Identify the risks that can delay the release and manage them, such that the scope scheduled, and quality of the release is not affected.
• Create plans for the implementation and deployment as per the release schedule.

What you'll need to succeed:

• Previous experience working with Salesforce.
• Experience in tool selection and delivery for deployments, alongside hands on experience on driving improvements.

• Previous experience working with release management responsibilities.
• Previous experience working with GIT and branching strategies.
• Extensive Experience of CI/CD.
• Experience in working with DevOps (asset) and Agile methodologies.
• Working knowledge of Software Development Lifecycle.
• Working knowledge of APEX.
• Knowledge of traditional project management methodologies, including Scrum, Waterfall, or Kanban.
• Good understanding of application, system and Salesforce architecture.
• Excellent communication and leadership skills.

Why join us.

"We are passionate about doors and are one of the world's largest manufacturers in this field. If you want to join us, we provide an international environment, a high level of flexibility, great potential for personal development and the opportunity to work with strong brands".

We act with integrity, invest in people, inspire through innovation, deliver on our promises, and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

About JELD-WEN

JELD-WEN, founded in 1960, is a leading global manufacturer of doors and windows with over 18,000 employees worldwide. In Europe, the company has a team of more than 6,500 people across the UK, France, and Central and Northern Europe. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminum windows and related products for use in the new construction and repair and remodeling of residential homes and non-residential buildings.

Our products and services afford us the opportunity to enter peoples' workplaces, homes, and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.