Inside Sales Specialist

JELD-WEN is currently seeking a Inside Sales Specialist to join our growing team.

The Opportunity

As an Inside Sales Specialist, you will be responsible for developing new prospects and interacting with existing customers primarily by phone and email to increase sales of an organization’s products and or services. You will also perform routine duties required to receive and complete orders from customers or Outside Sales Reps using standard forms and following routing procedures, information such as stock number, quantity, and prices. This role is responsible for maintaining files on quotes and orders, send acknowledgements of quotes/orders and provide support to customers over the phone and may conduct field visits if necessary. You will report directly to the Supervisor, Inside Sales.

What You Will Do

• Source new sales opportunities through inbound customer calls
• Understand our customer’s needs and requirements.
• Route qualified new sales opportunities to appropriate District Manager
• Research your accounts, know your customer base and their product.
• Ability to prioritize daily workload and process orders and quotes efficiently and accurately.
• Team with other Customer Service Representative’s to channel leads or projects to ensure deals are closed and kept at MMI Door
• Ability to perform online demos and help with customer configurators and other selling tools in the field.
• Ability to identify and close additional purchases of products and services with the customer base.
• Keep management informed of all activity with customer base outside of normal procedures.
• Work overtime as needed to satisfy customer demands.
• Ability to work through difficult requests from customers and find resolve.

Who You Are

• HS Diploma required.
• Math, problem solving and analytical skills.
• Computer proficiency
• Strong phone presence & strong listening skills
• Efficient project management skills, with a strong ability to focus and multitask.

How You Stand Out

• Ability to work on a team and individually. 
• Ability to work under pressure.
• Door and sales experience is preferred.

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About JELD-WEN Holding, Inc. 

JELD-WEN is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Headquartered in Charlotte, N.C., the company operates facilities in 16 countries in North America and Europe and employs approximately 18,000 people. Since 1960, the JELD-WEN team has been committed to making quality products that create safe and sustainable environments for customers, associates and local communities. The JELD-WEN family of brands includes JELD-WEN® worldwide; LaCantina™ and VPI™ in North America; and Swedoor® and DANA® in Europe. For more information, visit jeld-wen.com.

In 2022, Newsweek named JELD-WEN as one of America’s Most Trustworthy Companies. 

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees will accrue up to 15 days’ vacation leave annually and receive ten paid holidays throughout the calendar year. Employees can also enroll in the following company benefit programs including, 401k Retirement Savings Plan, Prescription Drug Plan, Flexible Spending Account (FSA), Health Reimbursement Account (HRA), Employee Assistance Program (EAP), Tuition Reimbursement, and Employee Discount Program. 

Expected pay for this role is between $21.20 to $35.33 per hour and is based on experience and qualifications. 

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws. 

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.