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Service Technician-ON

Date: Sep 2, 2021

Location: ON, CA

Company: Jeld-Wen Inc.

OUR COMPANY

JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

Become a member of our Customer Care team by applying for the position of Field Service Technician. JELD-WEN Windows and Doors offer a competitive compensation package complete with health and retirement benefits. As a Field Service Technician, you would be part of the Ontario Customer Care team of JELD-WEN and report to the Field Service Manager.

 

The position is centered on providing exceptional service to our Dealers, Home Builders, Contractors and their customers, by repairing or replacing window and door products as required. You will be part of a dynamic team of individuals committed to providing an exceptional service to our customers.


The typical duties and competencies for the Field Service Technician would include:

  • Knowledge of window and door installation and repair practices
  • Be able to accurately inspect JELD-WEN window and door products to find root causes of service issue.
  • Perform service work on various products.
  • Clean up service site.
  • Operate company service vehicle in a safe and considerate manner.
  • Maintain service vehicle in proper and safe working order.
  • Maintain tools in proper working order.
  • Maintain warehouse inventory and manage parts delivery and return/discard
  • Provide complete reports from service or inspection jobs.
  • Communicate and document changed or cancelled appointments.
  • Identify and report reoccurring problems or issues such as product defects or process issues.

JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services