Salesforce Quality Assurance

Are you looking for new opportunities and want to work within the IT team of a Global business?

Are you a Salesforce QA expert, wanting to work in an AGILE team, with Product Owners and Developers, using SPRINT processes?

Here at JELD-WEN Europe, a global organisation that produces and manufacturers Doors and Doorsets, we’re looking for a Salesforce Quality Assurance expert to be based in the UK. This is a home-based role working within a growing cross functional team and offers the opportunity to be hands on with the latest Salesforce products.

Reporting to the Salesforce Platform Manager you will be instrumental to the expansion of the European Salesforce solution, a major contributor to our business's wider transformation goals.

We are seeking a Salesforce expert with a passion for ensuring quality assurance on all our Salesforce estate deliverables. You will be able to develop your existing technical knowledge of Salesforce together with your existing QA skills to add value across both technical and business operations. Although previous experience working within a global Manufacturing or Production business would be an advantage, this is not essential, as the successful candidate will be keen to learn about our business to understand the ‘why?’ and the impact of business processes.

The Salesforce Team is a growing team during an exciting time at JELD-WEN where a global transformation program is driving the business forward with projects which include CPQ, Telephony and a new Salesforce Org roadmap amongst other initiatives related to the Salesforce Estate.

We offer this role on a permanent basis, working remotely, a competitive salary, 25 days holiday, 7.5% pension and Medicash health plan.

What your impact will be:

• Collaborate with Product Owner, Sales Operations and Developers on tasks related to the planning, testing and coordination of release activities.

• In depth functional testing – Must be able to evaluate functional stability to ensure business requirements are being met and are “fit-for-purpose” through end to end functional and automation testing.

• Design test processes and procedures used to ensure that software operates within defined requirements.

• Create detailed, comprehensive, and well-structured test plans and test cases.

• Implement test plans, automation, and validation strategies.

• Develop and maintain automated test scripts to reduce repetitive manual testing.

• In depth functional testing – Must be able to evaluate functional stability to ensure business requirements are being met and are “fit-for-purpose” through end to end functional and automation testing.

• Work closely with software developers and sales operations to resolve issues.

• Clearly communicate any obstacles to completing your work, to raise awareness and avoid project impediments and overall deployment timeline disruption.

What you'll need to succeed:

• Expert experience in Salesforce.com platform, with relevant Salesforce Certifications & willingness to work toward further certifications.

• Experience in a Quality Assurance role with any automation testing experience being an advantage.

• A desire to understand the impact, and ‘why?,’ of the business processes.

• Experience in writing clear, concise, and comprehensive test plans and test cases.

• Knowledge of testing integrations, end-to-end system processes.

• Analytical and problem-solving skills to diagnose issues and identify root causes.

• Attention to Detail, with a keen eye for identifying issues and inconsistencies.

• Adaptable, with a flexible approach to adapt to changing requirements and priorities.

• Experience working in an Agile/Scrum development process.

• Experience in using Jira, Confluence etc.

• Experience in working with both business and I.T stakeholders.

• Any knowledge of Git workflows, expertise in Git operations, and hands-on experience with GitHub Actions would be an advantage.

Why join us.

"We are passionate about doors and are one of the world's largest manufacturers in this field. If you want to join us, we provide an international environment, a high level of flexibility, great potential for personal development and the opportunity to work with strong brands".

We act with integrity, invest in people, inspire through innovation, deliver on our promises, and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

About JELD-WEN

JELD-WEN, founded in 1960, is a leading global manufacturer of doors and windows with over 18,000 employees worldwide. In Europe, the company has a team of more than 6,500 people across the UK, France, and Central and Northern Europe. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminum windows and related products for use in the new construction and repair and remodeling of residential homes and non-residential buildings.

Our products and services afford us the opportunity to enter peoples' workplaces, homes, and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.