Manager, Manufacturing Operations

The Role

Under the supervision of the Director of Operations, the Production Manager is responsible for managing, planning, directing, and coordinating manufacturing operations to achieve safety, quality, delivery, and cost targets. This position directs and guides the Supervisors, and is a key driver of JELD-WEN’s Key Performance Indicators (KPI’s), including, but not limited to, PSQDCI, TPS, OTD, and Continuous Improvement (CI’s) activities and initiatives in direct support of JELD-WEN’s Mission Statement.

Principle Duties and Responsibilities

• This position will manage the activities on the shop floor, following established procedures and approved processes consistent with JELD-WEN’s Mission Statement and KPI’s.
• This position will supervise all production operations including, but not limited to, Machining, Assembly, Facility and Production Support, and Material Handling in support of plant operations, and corporate goals and objectives.
• Coordinate plant activities as directed by the Director of Operations, through planning with the Supervisors, and act as a liaison between senior leadership, sales, procurement, human resources, and hourly employees up and down the organizational hierarchy.
• Plan, schedule and coordinate plant activities to include fulfilling sales orders, shipping and receiving, meeting customer committed ship dates, managing lead times, and delivered manufactured products in a timely fashion utilizing PSQDCI, TPS, and Continuous Improvement (CI) activities and initiatives during the process.
• Manage human and material resources to meet production targets and KPI’s.
• Establish and monitor overall plant performance for production and quality standards working with CI teams.
• Assist in controlling/minimizing labor overtime, and all VOH expenditures.
• Maintain existing plant facilities and equipment. Recommend to the Director of Operations, Engineering, and R&D the need for new equipment/facilities as needed.
• Provides leadership and training to Supervisors and other plant personnel to meet corporate KPI’s and CI goals and objectives.
• Ensures shop-floor organization, production fluidity, safety, and plant cleanliness, and implements and maintains preventative maintenance programs as needed.
• Establish and monitor overall plant performance for production and quality control standards, and is the driving force behind PSQDCI, TPS, OTD, and Continuous Improvement (CI) initiatives.
• Proactively looks for opportunities and projects to drive efficiency improvements. Coordinate activities with Jeld-Wen engineering, project management and finance team as well as work with other sites to drive bottom line improvements.
• Proactively and regularly develops and manages team member’s performance and capabilities, based upon company Key Performance Indicators (KPI’s).
• Provides leadership and training to accomplish plant/company goals and objectives in accordance with JELD-WEN’s Mission Statement.
• Functions as the top site leader, providing leadership and oversight for all functional areas and serving as the primary point of accountability for site performance.
• May perform other or specified duties as directed by the Plant Manager.

Qualifications

Knowledge, Skills, Abilities

• Strong knowledge of raw materials, preferably for door and window applications.
• Advanced knowledge and experience in production and manufacturing process improvement techniques including, but not limited to, PSQDCI, OTD, TPS, and Continuous Improvement (CI) methodologies and activities.
• Ability to read and interpret product drawings and production related schematics.
• Basic knowledge of business, finance, quality control systems and standards.
• Superb leadership, interpersonal, technical aptitude, and problem-solving skills, and the ability to drive manufacturing process improvement techniques throughout the production process in a skillful and deliberate manner.
• Excellent team skills, including the ability to coach and develop work teams and provide appropriate training on CI methods and initiatives to subordinates.
• Superior motivational skills to empower others, and to resolve conflict.
• Must possess a sound understanding of management principles and concepts.
• Basic knowledge of engineering principles and practices.
• Excellent verbal and written communication skills up and down the organizational hierarchy to include hourly associates, staff, Supervisors, and Plant Managers.
• Strong understanding of JELD-WEN’s Mission Statement and overall corporate goals and objectives, and the ability to drive same at their respective plant locale.
• Advanced knowledge of door and window production machines and tools.
• Must be flexible and able to manage multiple priorities on a daily basis.
• Knowledge of plant/OSHA health and safety standards and compliance.
• Solid computer skills, including Microsoft Office and other position applicable software applications used on the plant floor and in production processes.
• Travel is primarily local during the business day. May on occasion travel to appropriate seminars and training.

Education and Experience

• Bachelor's Degree in a related field and (3) to five (5) years experience in a supervisory capacity in a manufacturing environment, preferably in the window and door industry.
• An Associate’s Degree in a related field and five (5) to seven (7) years experience in a supervisory capacity in a manufacturing environment, preferably in the window and door industry.
• A combination of related college work, and seven (7) to ten (10) years of applicable work experience at JELD-WEN, at the discretion of management.

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