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Credit & Collections Specialist

Date: Oct 19, 2021

Location: Sacramento, CA, US, 95828

Company: Jeld-Wen Inc.


JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

General description of duties:


  • Responsible for all aspects of credit and collection for assigned group of customers
  • Prepare and submit lien waiver documents
  • Conduct credit investigations and make recommendations for new and existing accounts
  • Establish and maintain account files and computer records
  • Written and verbal correspondence with internal and external customers
  • Resolution of disputed items
  • Reconciliation of payment deductions from customers


Experience Preferred:


  • Background in commercial collections required
  • Strong customer service skills
  • PC skills with at least intermediate proficiency in Microsoft Word and Excel
  • 10 key by touch as well as 40+ words per minute keyboarding (typing)


Other important qualifications:


  • Strong negotiation skills
  • Proficient in managing multiple priorities
  • Self-motivated, goal-oriented, excellent work habits
  • Ability to work with others in a fast-paced, high-volume environment
  • Excellent verbal and written communication skills
  • Positive outgoing attitude
  • Promote and maintain a TEAM atmosphere
  • #LI-TG1

JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services

Nearest Major Market: Sacramento