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eCommerce Sales Coordinator

Date: Nov 15, 2021

Location: Rialto, CA, US, 92376

Company: Jeld-Wen Inc.

OUR COMPANY

JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

E-Commerce Coordinator Job Description

Job Description: The E-Commerce coordinator is responsible for managing their on-line product portfolio, establishing go to market strategies and building a strong relationship with their platform representatives.  They must be able to analyze data to understand product and sales trends and make recommendations for product and pricing changes.  This position involves an extensive amount of time using Excel and/or customer databases.  This role requires regular communication across multiple departments and with external platform representatives or customers in order to maintain the E-Commerce related online content.

 

Reports To: Director of Product and Marketing

 

Required Skills:

  • Knowledge of E-Commerce selling and platforms
  • Effective project management skills with a very strong ability to multi-task
  • Strong proficiency with Microsoft Office including Word, Excel, PowerPoint, and Outlook
  • Experience working in a web environment controlled with a content management system
  • Ability and desire to take on projects that might be out of the original scope
  • Good team player able to take direction and meet or exceed team goals
  • Build excellent working relationship with all levels of management
  • Entrepreneurial, self-motivated, energetic, confident, and creative
     

Specific Duties:

  • Manage business relationship with platform representative
  • Manage the platforms to meet KPI targets
  • Develop tracking and reporting campaign metrics and provide analysis and results
  • Sort, evaluate and identify product to be on-boarded or obsoleted to & from platforms
  • Develop, enter, and maintain product SKU’s, images, content, and attributes
  • Produce dynamic inventory forecasts with Excel and make change recommendations
  • With operations, monitoring product quality and on time delivery
  • Monthly reporting on key metrics
  • Manage on-line promotions
  • Assist with new product development
  • Oversee order fulfillment
  • Handle E-Commerce customer communication and questions
  • Monitor all customer service calls, claims, credits, and LTL damage claims
  • Leads others to adapt processes, solutions, successes, ideas, and participates in continuous teaching about E-Commerce capabilities

 

Education & Qualifications:

  • Bachelor’s degree in business, management, or related field, or any satisfactory combination of E-Commerce experience and training which demonstrates the knowledge, skills, and abilities, to perform the above duties
  • 3+ years total work experience in a business environment, required
  • 2 - 3 years Microsoft Office Excel experience, required
  • 2 - 3 years of data analytics relative to duties/responsibilities listed above, preferred
  • 2 - 3 years of E-Commerce marketplace and/or digital marketing experience, preferred
  • Entrepreneurial mindset driving the pursuit of improvement and personal ownership
  • Strong written and oral skill a must

 

#LI-SR1

JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services


Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles