Logistics/Distribution Assistant

JELD-WEN is currently seeking a Logistics/Distribution Assistant to join our growing team.

Logistics/Distribution Assistant

Shift – Days, (Flexible Schedule) Overtime Available

American Building Supply (ABS), a subsidiary of Jeld Wen, one of the Nation’s largest wholesale suppliers of Doors, Door Hardware & Windows is currently seeking an experienced 

Logistics/Distribution Assistant to support our Distribution, Production and Sales teams in our Rialto Distribution Facility.  This is an excellent opportunity for a hard working individual, as this position requires a wide range of tasks that requires organization in a dynamic environment.

Our company understands that it is only through our valued employees that we can be successful. We are constantly on the lookout for enthusiastic people who want to be part of a great team.

General Description of Duties:

• Assist in scheduling and coordinating job site deliveries and production order flow, ensuring safe and on-time pickup and delivery
• Update EDI hardware orders printed after 3:30 p.m.
• Update SQDCI Board
• Distribute and slot tickets as required
• Provide customer service and support to customers via the phone and email, as well as will-call
• Communicate customer service needs with drivers, sales, and operations
• Send emails for reschedules for pick-ups and back orders
• Assist drivers with problem tags and reschedules
• Update scheduling database with ticket details

Preferred Experience:

• Solid customer service background
• Answering a high volume of calls from Drivers, Customers, and Sales Team
• Logistics or transportation experience
• 2+ years of basic computer skills, with ability to be trained on company software

Other important qualifications:

• Strong communication and interpersonal skills
• Positive outgoing attitude
• Self-motivated, goal-orientated, excellent work habits
• Ability to work with others in a fast-paced, high-volume environment
• Promote and maintain a TEAM atmosphere

#LI-SA1

Who We Are

Headquartered in Charlotte, NC, JELD-WEN is a leading global manufacturer of high-performance interior and exterior building products, offering one of the broadest selections of windows, interior and exterior doors, and wall systems. JELD-WEN delivers a differentiated customer experience, providing construction professionals with durable, energy-efficient products and labor-saving services that help them maximize productivity and create beautiful, secure spaces for all to enjoy. The JELD-WEN team is driven by innovation and committed to creating safe, sustainable environments for customers, associates, and local communities. The JELD-WEN family of brands includes JELD-WEN® worldwide; LaCantina™ and VPI™ in North America; Swedoor® and DANA® in Europe; and Corinthian®, Stegbar®, and Breezway® in Australia.

In 2022, Newsweek named JELD-WEN as one of America’s Most Trustworthy Companies.

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees will accrue up to 15 days’ vacation leave annually and receive ten paid holidays throughout the calendar year. Employees can also enroll in the following company benefit programs including, 401k Retirement Savings Plan, Prescription Drug Plan, Flexible Spending Account (FSA), Health Reimbursement Account (HRA), Employee Assistance Program (EAP), Tuition Reimbursement, and Employee Discount Program.

Expected pay for this role is between $16.29 to $27.16 per hour and is based on experience and qualifications.

JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.