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Regional Operations Director

Date: Sep 10, 2022

Location: OH, US

Company: Jeld-Wen Inc.


JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.




The Operations Director is responsible for leading the strategy and execution related to customer fulfillment, budget, resource utilization, quality, delivery and talent management, as well as fostering a strong safety culture. This individual will assume responsibility for the costs, methods, operations, safety, service levels and quality performance for their respective locations. This position is responsible for leading all Plant Management in their activities to ensure each facility is operating within budget, delivering key operational metrics, and providing a work environment that develops all members of the team. 


Principle Duties and Responsibilities


  • Collaborates with other Operations Directors, VP Manufacturing Operations, and division VP/GM’s to develop, implement and execute budget and business plans against IBP 
  • Coordinates divisional activities such as manufacturing, planning, and maintenance, to affect operational efficiency and financial performance 
  • Coordinates and partners with EH&S on the development of, and adherence to JELD-WEN's safety and environmental practices and procedures and assumes ultimate responsibility for division safety 
  • Develop and define critical performance metrics to control processes, measure performance, and guide corrective action 
  • Reviews production planning and product mix for the region; modifies production and inventory control programs to maintain and enhance profitability at each location 
  • Liaise with other functional areas to understand all necessary aspects and needs of operational development, and to ensure they are fully informed of operational objectives, purposes and achievements 
  • Responsible for the development and leadership of the region’s Plant Managers, develops and motivates, monitors, and evaluates performance, coaches, and counsels as necessary 
  • Monitors actual versus planned performance of manufacturing plants and overall regional performance; pursues and implements remedies to close any performance gaps 
  • Demonstrates leadership and judgment consistent with JELD-WEN’s philosophy, goals, and objectives 
  • Interprets and applies company policies and procedures, and ensures that established policies, rules, regulations, and procedures are followed throughout the region 
  • Responsible for the overall direction, coordination, and evaluation of the manufacturing plants in the region 
  • Carries out management responsibilities in accordance with JELD-WEN’s policies and applicable laws 
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems 


Knowledge, Skills, Abilities


  • Solid understanding of production outputs, budget spending, labor efficiency material efficiency, lean manufacturing principles and effective personnel utilization
  • Excellent interpersonal and communications skills to interact with other business units, employees, and outside vendors
  • Proven project management, time management and leadership skills as well as problem solving and decision-making skills
  • Successful experience with managing and developing talent and building a strong team to improve organizational capability
  • Extensive knowledge of operations management practices and methods, include Operational Excellence tools.
  • Ability to develop and deliver communications and presentations both up and down organizational levels
  • Develops compelling communications and positions in order to persuade, influence, and impact others
  • Effectively navigate through complex situations, both internal and external, that may require multiple decision makers
  • Able to work in an environment with multiple accountabilities and multiple internal customers
  • Can establish both tactical and strategic plans and ensure successful execution


Education and Experience


  • Bachelor's degree in Management, Business, or Engineering. Masters preferred. 
  • 10 plus years Operations Management experience; prefer building products manufacturing, with at least 5 years of Plant Management experience 
  • Lean experience, budget, operations setup, and management 



JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services