Office Manager

JELD-WEN is currently seeking a Office Manager to join our growing team.

The Opportunity

As an Office Manager, you will be responsible for administrative duties, which include work of other department leaders and assist and oversee staff and manufacturing processes. In this role, you will also handle confidential and sensitive correspondence, managing production control, scheduling, inside sales, order entry and materials management. You will report directly to the Plant Manager.

This role is onsite and will be based in our Rantoul, IL facility.

What You Will Do

• Manage a team and demonstrate excellent communication, inclusiveness and collaboration skills with all levels of personnel in the organizational hierarchy.
• Works with top management in scheduling, bookkeeping, and coordination of meetings, projects, and product and customer-oriented issues.
• Provides leadership, direction, training and guidance to associates to include staff, and personnel up and down the organizational hierarchy.
• Proactively delegates work, and manages the productivity, accuracy and efficiency of the Office Management staff under the position’s domain.
• Oversees and/or assists in the management of Inside Sales, Production Control, Order Entry, Scheduling and Materials Management positions and processes.
• Manages the reception areas of their respective facilities to ensure effective customer relations, telephone, and mail communications both internally and externally to maintain the professional image of JELD-WEN at all times.
• Oversees and/or partakes in the negotiations and purchase of office supplies and furniture, office equipment, etc., for the entire staff/plant in accordance with company purchasing policies and budgetary restrictions.
• Works with top management and makes recommendations and/or implements policy and procedural changes as needed.
• Provide leadership and training to accomplish the company goals and objectives.
• Supervises the maintenance of office equipment, including copiers, fax machines, etc.
• Responsible for the facilities day-to-day operations in terms of distributing building access key and back-up to security access cards, etc.
• Attends regular staff meetings with top management and disseminates non-confidential information to subordinate personnel as needed.
• Assists in the performance reviews of staff and assists in corrective actions of staff on an annual, bi-annual, or on an as needed basis.
• Participates as needed in special department projects as determined by the Plant Manager, or other appropriate supervisory personnel.
• Supports administrative areas of management.
• Responsible for internal controls at the plant for operations, sales and finance.
• Prepare monthly reports of results, monthly forecast and strategic planning for facility.
• Manages month end closing procedures and quarter end physical inventories for the plant.
• Oversight for the processes and systems related to the servicing of customers, customer orders and support of the sale staff.
• Audits and requests payment of all vendor invoices.

Who You Are

• Bachelor's Degree preferred and one (1) to three (3) years of progressively responsible experience in a manufacturing environment; or Associates Degree in a related field and three (3) to five (5) years experience in a manufacturing environment, preferably in the window and door industry; or an equivalent combination of education and experience in the door and window industry as determined by management.
• Some basic knowledge and experience in production and manufacturing processes and techniques, preferably at JELD-WEN or the door and window industry, including Inside Sales, Production Control, Order Entry, Scheduling, and Materials Management in general.
• Demonstrated leadership, interpersonal, technical aptitude, and problem-solving skills.
• Scheduling, Process Flow Mapping, Data Analysis, Root Cause/Counter Measures.
• Strong team skills, including the ability to coach and develop work teams and provide appropriate training.
• Must have the ability to maintain the highest degree of integrity and confidentiality.
• Travel is primarily local during the business day. May on occasion travel to appropriate seminars and training.

How You Stand Out

• The ability to motivate/empower others and resolve conflict.
• Must be flexible and able to manage multiple priorities.
• Proficient in Microsoft Office and other JELD-WEN associated computer software and hardware applications.
• Excellent verbal and written communication skills.

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About JELD-WEN Holding, Inc. 

JELD-WEN is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Headquartered in Charlotte, N.C., the company operates facilities in 16 countries in North America and Europe and employs approximately 18,000 people. Since 1960, the JELD-WEN team has been committed to making quality products that create safe and sustainable environments for customers, associates and local communities. The JELD-WEN family of brands includes JELD-WEN® worldwide; LaCantina™ and VPI™ in North America; and Swedoor® and DANA® in Europe. For more information, visit jeld-wen.com.

In 2022, Newsweek named JELD-WEN as one of America’s Most Trustworthy Companies.

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.