Quality Manager, Doors

JELD-WEN is currently seeking a Quality Manager, Doors to join our growing team.

THE ROLE

The Interior Doors Quality Control Leader will play a crucial role in building our interior doors QC program associated with our portfolio of door products. This position is responsible for managing the interior doors quality department, building our strategic quality system, investigating, analyzing and correcting problems across our door locations, and implementing new strategies. The individual in this role will ensure the Quality Management System is being followed, will be data-driven, process-focused, and passionate about driving continuous product improvement. This role works cross-functionally with diverse teams within a manufacturing plant to deliver exceptional products that meet customer needs.

Principle Duties and Responsibilities

• Build and manage a manufacturing quality management system.
• Develop and manage corporate level quality metrics to drive improvements.
• Reviewing our manufacturing specifications to identify critical to quality specifications needed for production.
• Manage and willing to grow a current team of 5 quality managers.
• Work with the Supplier Quality Manager to review incoming supplies and products from vendors to ensure quality.
• Lead and sustain large quality events across the Interior Doors network
• Maintaining detailed reports on site quality, including defect rates and areas that result in flaws.
• Providing technical advice and guidance to suppliers to reduce defect rates.
• Serving as a liaison between our company's senior management and the sites to identify quality issues and come up with solutions.
• Collaborate with diverse teams within a manufacturing organization, including engineering, product management, and operations, to ensure the successful delivery of products.
• Promote quality achievement and continuous improvement throughout the network.
• Develop, implement, communicate, and maintain a Quality Management System, covering production and field service activities.
• Formulate and manage the development and implementation of goals, objectives, policies, procedures, and systems relating to QA and QC.
• Establish quality procedures and provide necessary training to clearly define quality methods for staff and production employees to apply.
• Ensure tests and procedures are understood, carried out, evaluated and that product modifications are investigated if necessary.
• Generation of statistical reports on quality standards and analyzing them to produce corrective and preventive actions.
• Daily involvement with the quality team to monitor daily production activities, practices and inspection data including any products and services.
• Develop/initiate standards and methods of inspection, testing, evaluation.
• Develop/implement sampling procedures in each area of manufacturing; to also include the development of formats/instructions for recording, evaluating, and reporting quality and reliability data.
• Liaison with customers to ensure the execution of corrective action and compliance with customers’ specifications.
• Effectively interact with Production, Development, Engineering, Procurement, and Service teams to resolve quality problems, maintain product supply and help introduce new products.
• Assess the product specifications of the Company, its suppliers, and compare with the customer requirements.
• Ensure compliance with national and international standards.
• Establish and maintain controls and documentation procedures.
• Establishing Quality Assurance compliance objectives and ensuring targets are achieved.
• Travel up to 40% may be required.

Knowledge, Skills, Abilities

Qualifications:

• Excellent statistical analysis and quality assurance skills.
• Strong understanding of product development and commercialization processes, including experience with stage-gate or similar methodologies.
• In-depth knowledge of the technical aspects of manufacturing and engineering.
• Expertise in problem-solving with a strong background in data analysis and visualization.
• Ability to work with diverse teams within a manufacturing organization and to lead and inspire teams to deliver exceptional results.
• Hands-on, must be engaged in plant and field activities.
• Demonstrated experience working with contract manufacturers, suppliers, distributors and customers.
• Exceptional leadership skills with excellent written and oral communication skills, including reporting out to senior leadership.
• Excellent attention to detail and organization
• Proficiency in all Microsoft Office products and Salesforce
• Experience in quality management systems, quality systems audits.
• Experience implementing Lean Manufacturing projects and/or Lean/Six Sigma certification a plus.

Education and Experience

• Bachelor's degree in material science, engineering, or equivalent experience.
• 8+ years of experience in product or supplier quality, engineering, or related field.
• 8+ years of experience in Quality Assurance for building product manufacturers, experience with window and door products is preferred.
• Proven experience in manufacturing and in securing supplier process agreements.

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About JELD-WEN Holding, Inc. 

JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.

JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’. 

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.