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ERP Support DE

Date: 01-Sep-2021

Location: Oettingen, DE, 86732

Company: Jeld-Wen Inc.

ABOUT JELD-WEN 
  

Founded in 1960, JELD-WEN is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 25 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminum windows and related products for use in the new construction and repair and remodeling of residential homes and non-residential buildings.  

 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives. 
  

Join one of the world’s leading suppliers of windows and doors in a crucial role as Application Specialist in our JELD-WEN IT organization. You will be part of the Application team in Germany, playing a vital role in maintaining and developing best-in-class solutions to ensure business excellence in our IT and manufacturing operations in JELD-WEN Europe. Working remotely and/or on site from one of our locations in Germany, either Oettingen preferably, or Mittweida. 

YOUR RESPONSIBILITIES 

  

  • To live by the JELD-WEN values to build businesses ethically and safely as well as ensure adherence to all compliance standards and operate with integrity at all times 

  • Maintain open and honest communication with both internal and external stakeholders 

  • Act as an interface between stakeholders internally and externally  

  • Responsible for application support incl. incident and request management 

  • Carrying out root cause analysis and create documentation for troubleshooting  

  • Conception and further development of our ERP system (IBM iSeries / AS400) and interfaces 

  • Prepare for and support ERP transition program

  • Preparation of SOX compliance documents 

  • Coordination with internal/external auditors
     

  

YOUR SKILLS AND EXPERIENCES 
  

  • Bachelor’s degree in IT or Engineering or equivalent qualification  

  • Several years of experience in a similar role as Application Specialist, preferably in a manufacturing environment 

  • Analytical and implementation skills 

  • Experienced in incident and problem solving 

  • Experienced in operating and further developing IBM iSeries (AS/400) system 

  • Knowledge in RPG programming language  

  • Customer-centric and service focused mentality 

  • Fluency in written and spoken German and English is a must 

GOOD REASON TO JOIN 
 
We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities. 

  

JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. 

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.