Territory Sales Manager

Reporting to the LaCantina Sales Director, the Territory Sales Manager (TSM) drives sales growth, expands customer relationships, and serves as the subject matter expert for the LaCantina product line. This role leads product training, provides expert consultation, supports architectural development, and resolves customer issues. The TSM interfaces with customers in person and virtually through calls, email, and digital platforms.

Key Responsibilities

• Achieve and exceed assigned sales goals; grow revenue across dealer accounts.
• Serve as the primary expert on LaCantina products and support customer service issue resolution.
• Partner with JELD-WEN Territory Sales Managers and Architectural Consultants to deliver product training, pursue sales opportunities, and support architectural specifications.
• Increase LaCantina quoting, ordering, product visibility, and brand awareness within the territory.
• Build and maintain strong dealer and industry relationships; manage contacts and opportunities in CRM.
• Attend industry events to promote LaCantina and develop new business.
• Manage and track all sales leads, opportunities, and customer activity.
• Provide proactive customer support, clarify needs, resolve issues, and ensure high satisfaction.
• Communicate customer feedback and field activity to management; prepare required reports.
• Collaborate with cross-functional teams and visit production facilities to remain current on manufacturing processes and product updates.
• Offer creative solutions for non-standard sales requirements.
• Maintain knowledge of broader JELD-WEN product offerings.

Required Knowledge, Skills & Abilities

• Excellent interpersonal, written, and verbal communication skills.
• In-depth familiarity with LaCantina products.
• Strong customer focus, professionalism, and ability to understand client needs.
• Ability to set and deliver on sales goals; proactive, organized, and detail-oriented.
• Clear speaking voice and strong command of English; bilingual ability is a plus.
• Ability to identify market trends and apply insights to business growth.
• Proficiency with Microsoft Office, PowerPoint, CRM systems, and relevant JELD-WEN sales and marketing tools.
• Strong work ethic, positive attitude, and ability to make sound decisions in a fast-paced environment.
• Ability to work remotely and travel throughout the assigned region.

Education & Experience

Candidates must meet one of the following:

• Bachelor’s degree in Sales, Marketing, Business, or a technical field plus at least 2 years of sales or customer service experience.
• Associate degree in the same fields plus at least 5 years of sales or customer service experience.
• Equivalent combination of education and experience demonstrating strong sales and solution development skills.

Additional requirements:

• Hands-on experience with digital sales and marketing tools.
• Experience in B2B environments and use of internet-based communication software.
• Experience working with cross-functional teams.

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