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Ntnl Account Mgr

Date: Jun 23, 2022

Location: GA, US

Company: Jeld-Wen Inc.


JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

Job Title: National Account Manager (NAM), Pro, Windows & Patio

Reports To: VP of Sales, THD




The National Account Manager (NAM) will work with The Home Depot to build long-term, strategic partnerships. This role requires a range of skills from closing sales and nurturing relationships to strategic planning and cross-functional leadership. This role is responsible for driving Pro, Windows & Patio sales, profitability, and market share with The Home Depot in the United Sates.


Essential Duties and Responsibilities include the following. Other duties may be assigned. 


Principle Duties and Responsibilities


  • Achieve pro, windows & patio revenue and support cost targets for The Home Depot.
  • Manage and prioritize new sales and marketing initiatives to increase top line sales and profitability for both JELD-WEN and THD.
  • Create short- and long-term account strategies to grow current business, obtain new business and successfully penetrate under-developed markets.
  • Communicate with millwork buyers regarding performance of existing programs, implementation of new programs, and new opportunities.
  • Develop and sustain relationships across THD merchandising, replenishment, marketing and field support teams.
  • Be a products, service, and installation knowledge expert.
  • Understand and communicate THD metrics and processes while developing strategies that are win-win for both companies.
  • Collaborate with internal cross-functional partners to manage all aspects of the business including channel strategy, product line reviews, promotional planning, product road mapping / differentiation, data analytics, profitability analysis, and marketing / commercialization
  • Drive integrated business planning for THD doors by collaborating with THD cross functional teams and Jeld-Wen demand planning on sales forecast for existing programs, new program launches
  • Improve and update marketing efforts regularly and assist in the development of all Point of Purchase (POP) for specific product lines.
  • Coordinate with the territory field team to develop, prioritize and drive execution of key initiatives.
  • Utilize the Customer Relationship Management (CRM) program to plan activities, manage accounts, manage contacts, identify and track opportunities, manage leads and communicate pertinent information.
  • Develop ecommerce strategy to drive continued improvement and growth
  • Manage all product pricing, programs and rebates.
  • Manage projects, requests for information and any other business items as requested by leadership.


Knowledge, Skills, Abilities


  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to analyze customer point of sales and external data to understand trends and make recommendations.
  • Ability to write reports, business correspondence, and procedure manuals and effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Demonstrated ability to retain & nurture key relationships over time.
  • Superior communication skills to present concepts & ideas to all stakeholders.
  • Apply superior presentation skills & sense of timing to push back when necessary, and negotiate agreements that will grow the lifetime value of JELD-WEN’s relationship with The Home Depot.
  • Manage relationships at all levels within The Home Depot, and inside JELD-WEN with confident command and respect for all stakeholders.
  • Proficient in Microsoft Word, Excel, Power Point, Outlook, Customer Relationship Management software, Expense Reporting Program, and Internet Web Browser.
  • 5+ years of Home Center, Millwork, Pro, Windows & Patio industry experience is preferred
  • Travel required: 30% or greater
  • Location:  Atlanta, GA or Charlotte, NC


Education and Experience


  • Bachelors’ degree (B.A.) or equivalent from four-year college; or minimum of ten years related sales experience and/or training; or equivalent combination of education and experience preferably in the window and door industry.
  • Experience and success using a strategic approach that will achieve short-term objectives and maintain a priority for the long-term relationship with The Home Depot.


JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services