Manager, Maintenance

Date: May 30, 2024

Location: North Wilkesboro, NC, US, 28659

Company: Jeld-Wen Inc.

We Make Doors – Where they lead is up to you…


Summary: Under the direct supervision of the Plant Manager (PM), the Maintenance Manager (MM) assists in the completion of the day-to-day activities involving the maintenance of the building/facility, production equipment and machinery, including, but not limited to HVAC, lighting systems, plant machinery and production lines, grounds keeping, security, and overall facility appearance. This position supervises and coordinates the work of employees who repair and maintain the building/facility, and production equipment and machinery in the plant. This position plays a key role with the PM in ensuring that JELD-WEN’s Key Performance Indicators (KPI’s) are implemented.  


Essential Duties and Responsibilities: include the following. Other duties may be assigned. 


  • Prepares work schedules, assigns work and oversees the work product while minimizing overtime in accordance with JELD-WEN’s Mission Statement, goals and objectives, and KEY Performance Indicators (KPI’s).
  • Develops and maintains a preventative maintenance program for applicable machinery and equipment, and the building and grounds within the confines of an annual budget, and tracks maintenance downtime. Develops and/or works with Continuous Improvement (CI) Managers and Teams where applicable.
  • Arranges for, coordinates, and manages appropriate third-party contractor support as needed. Will work with PM, Engineering and Logistics personnel as needed.   
  • Prepares Maintenance budget and secures estimates and cost quotes as needed.
  • Keeps up on technological changes relative to KPI’s for SQDCI, and maintains up-to-date records for all local, state and federal mandates and inspections.  
  • Enforces sound safety and housekeeping practices, which may include hazardous waste disposal programs. Plays key role on internal plant Safety Teams.
  • Prepares and maintains maintenance reports for the Plant Manager and other appropriate managerial personnel. Makes recommendations where applicable.
  • Works with other plant managerial personnel to effectively maintain existing plant facilities and equipment, replaces, and/or makes recommendations and adjustments to plant facilities and equipment to the Plant Manager when necessary in accordance with SQDCI, TPS, and CI initiatives and activities.
  • Provides training for new and existing employees as directed by the PM.
  • May conduct performance evaluations of subordinates and make recommendations for salary adjustments to the PM in accordance with Plant and Corporate Policies and Procedures, consistent with JELD-WEN’s KPI’s.    
  • Assists in the selection of new hires, employee coaching and disciplinary issues.
  • May perform other or specified duties as directed by the PM, Assistant Plant Manager, Production Manager, or other appropriate supervisory personnel.



  • College degree in a related field and five (5) to ten (10) years experience in a manufacturing environment, preferably in the window and door industry desired.
  • An equivalent combination of education/trade schooling, certifications, and experience may be substituted for a college degree at the discretion of management.
  • One (1) to three (3) years supervisory experience is preferred for this position.
  • Knowledge of carpentry, plumbing, masonry, electrical, machine repair and maintenance, plant layout, safety, painting and janitorial experience required.
  • Familiarity with associated hand/power tools in the disciplines above required.  
  • Strong knowledge of plant/OSHA health and safety standards and compliance, and a fundamental understanding of applicable governmental regulations.
  • Solid understanding of buildings and grounds security protocols.
  • Advanced knowledge of maintenance programs as they relate to plant and corporate KPI’s, inclusive of SQDCI, TPS, and Continuous Improvement activities and initiatives.
  • A fundamental understanding of Lean manufacturing concepts. 
  • Basic knowledge of human resource principles and practices and how they relate to motivating subordinates in accordance with corporate goals and objectives.
  • Knowledge of door and window production machines, tools and maintenance, and how they relate to plant production and maintenance goals and objectives.
  • Strong verbal and written communication skills required up and down the organizational hierarchy to include other JELD-WEN departments.
  • Sound technical, leadership, teamwork, decision making, problem solving, and organizational skills required for this position. 
  • Must be able to multi-task in a fast-paced environment, and work effectively as a team player throughout the plant with individuals and various plant teams.
  • Solid computer skills, including Microsoft Office and position applicable JELD-WEN software applications.



About JELD-WEN Holding, Inc. 

JELD-WEN is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Headquartered in Charlotte, N.C., the company operates facilities in 16 countries in North America and Europe and employs approximately 18,000 people. Since 1960, the JELD-WEN team has been committed to making quality products that create safe and sustainable environments for customers, associates and local communities. The JELD-WEN family of brands includes JELD-WEN® worldwide; LaCantina™ and VPI™ in North America; and Swedoor® and DANA® in Europe. For more information, visit

In 2022, Newsweek named JELD-WEN as one of America’s Most Trustworthy Companies.

What we offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.

Nearest Major Market: Hickory