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Sales Coordinator

Date: Jun 18, 2021

Location: Melton Mowbray, GB, LE13 1PD

Company: Jeld-Wen Inc.

OUR COMPANY

JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 

 

Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

 

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

 

Do you have experience within Customer Service ?

Are you looking for your next step or a new challenge?

 

We are currently recruiting for a Sales Coordinator based at our Melton Stairs Sales Office.

 

The purpose of this role is to assist in all functions of the sales office, working closely with customers and the internal sales manager. You will provide the highest level of service to our customers combined in the most efficient and effective manner within our own business.

 

YOUR RESPONSIBILITIES

  • Dealing with all aspects of customer enquiries via inbound / outbound telephone communication, fax and written correspondence
  • Liaising with customers in respect to failed deliveries and sales promotions
  • Processing and checking customers’ orders via fax, EDI and telephone communication
  • Supporting external sales teams in a polite and efficient manner
  • Offer customer support and advice regarding technical queries
  • Demonstrate a high degree of flexibility to assist in other roles within the sales office as and when required
  • Receive and action customer complaints in a timely manner to achieve an acceptable resolution

 

YOUR SKILLS AND EXPERIENCES

  • The successful candidate will be reliable, self-motivated and have good timekeeping skills.
  • Attention to detail is key to this role and outstanding people skills is essential.
  • Applicants must be a team player but be able to work independently and to a high standard.
  • You will possess excellent communication and customer service skills, be competent in IT, English and Maths.
  • Previous experience in Customer Service is desirable but not essential.

 

 

#LI-CP1

JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services