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Manager, Human Resources

Date: Feb 26, 2021

Location: CA, US

Company: Jeld-Wen Inc.


JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

Location: This position is to support the company's facility in Tijuana Mexico. The ideal candidate would be located in Southern California or in Mexico. 


Summary: Under the direct supervision of the HR Director, the Human Resource Manager (HRM) performs highly responsible business unit activities by partnering with the Plant Manager relative to staffing, turnover, quality, training and development, and safety, with the objective of meeting JELD-WEN’s Key Performance Indicators (KPI’s) including, but not limited to, SQDCI, OTD, TPS, and Continuous Improvement (CI) objectives and activities. This position is directly responsible for the overall administration, coordination, and evaluation of the human resource functions of the plant, and works closely with the PM in supporting and driving JELD-WEN’s KPI’s in conjunction with their Mission Statement.


Essential Duties and Responsibilities: include the following. Other duties may be assigned. 


  • Develops and administers various human resource plans for all facility personnel.
  • Plans, organizes, and controls all activities of the Human Resource department. Participates in developing department goals, objectives, plans, and systems.  
  • Provides leadership, direction, training, and guidance to associates to include staff, and personnel up and down the organizational hierarchy.
  • Implements and annually updates compensation programs; rewrites job descriptions as necessary; conducts annual salary surveys and develops merit system; analyzes compensation; monitors the performance evaluation program and system and revises as necessary, and performs same on departmental staff.
  • Handles personnel files, confidential correspondence, and materials associated with all plant and facility personnel with a high degree of integrity.
  • Develops, recommends, and implements personnel policies and procedures; prepares and maintains Policy and Procedure Manual and summarizes same into an Employee Handbook on said policies and procedures for distribution to employees. Intertwines Manuals/Handbooks with JELD-WEN’s KPI’s. 
  • Develops and maintains affirmative action program; files EEO-1 annually; maintains other records, reports, logs, and files to conform to EEO regulations.
  • Conducts or assists in recruitment efforts for exempt and non-exempt personnel, students, and temporary employees; conducts new-employee orientations; monitors career-pathing program, employee relations counseling, outplacement counseling, and exit interviewing; writes and places advertisements.
  • Establishes and maintains department records/reports. Participates in administrative staff and safety meetings, and attends other meetings as directed.
  • Maintains plant/facility organizational charts and employee directory.
  • Evaluates reports, decisions, and results of the department in relation to established JELD-WEN goals, its Mission Statement, and KPI’s. Recommends new approaches, policies, and procedures to effect continual improvements in the efficiency of the plant/department and services performed.
  • Promotes positive employee relations, and guides, coaches, and trains plant leaders in conducting Performance Evaluations of their subordinates for both positive and negative reinforcement behavior modifications.
  • May lead and/or partake in Collective Bargaining negotiations where applicable.  
  • Proactively delegates work and manages the productivity, accuracy, and efficiency of the Human Resource staff under the position’s domain.
  • Participates, as needed, in special department projects as determined by the HR Director, Plant Manager, or other appropriate supervisory personnel.



  • Bachelor's Degree in Human Resources or Business preferred and at least five (5) years of progressively responsible experience in Human Resources, preferably in a manufacturing environment.
  • Current knowledge of Mexican Labor Law with experience in a Union environment. 
  • Bilingual in both English and Spanish required with strong written and verbal skills in both languages. 
  • Fundamental knowledge and experience in production and manufacturing process improvement techniques, including, but not limited to, SQDCI, OTD, TPS, and Continuous Improvement (CI) activities and objectives, preferably at JELD-WEN, or the door and window industry.
  • Demonstrated leadership, interpersonal, technical aptitude, and problem-solving skills, and a thorough understanding of JELD-WEN’s Mission Statement and Key Performance Indicators (KPI’s).  
  • Strong team skills, including the ability to coach and develop work teams and provide or arrange for appropriate training of plant/facility personnel.  
  • The ability to motivate/empower others, and resolve conflict. 
  • Must be flexible and able to manage multiple priorities.
  • Proficient in Microsoft Office and other JELD-WEN associated computer software and hardware applications.
  • Excellent verbal and written communication skills.
  • Must have the ability to maintain the highest degree of integrity and confidentiality.
  • Must be able to attend position appropriate training and seminars, and have the ability to travel and be mobile for future growth and development opportunities in the Company.



JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services