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Return to Work Coordinator

Date: Jan 13, 2022

Location: Klamath Falls, OR, US, 97601

Company: Jeld-Wen Inc.

OUR COMPANY

JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

JOB PURPOSE:

The Workers' Compensation Claims Administrator/Return to work Coordinator will handle the workers compensation administrative duties within the claims department. This includes support to the Director, Claim Management as well as VP Risk. Additionally, this position is accountable for the timely submission of Workers Compensation claims and supporting documentation.

 

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Report new Worker Compensation claims to carrier/TPA
  • Coordinate with EH&S team to obtain all necessary information to report claim on timely basis
  • Complete wage statements
  • Set up protocol with medical facilities
  • Create Panels
  • Update Medcor and Carrier/TPA
  • Administer return to work program
    • Track lost time/modified duty days
    • Review and provide return to work documentation to TPA as well as field location.
    • Coordinate with field locations to locate temporary modified duty when applicable.
    • Update internal claim system with return-to-work efforts and claim status.

 

  • Other duties as assigned

 

 

QUALIFICATIONS:

  • Must have Workers Compensation claim handling experience.  Adjuster license a plus.
  • Must be able to meet deadlines
  • Proven ability to prioritize and organize work and to respond to emails and requests in a timely manner – requires effective multi-tasking
  • Proficient with Microsoft Office Products
  • Strong interpersonal and leadership skills
  • Process safety management experience desired
  • Exemplary customer service skills and attention to detail
  • Good knowledge of return-to-work or job accommodation procedures

NOTE:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed, to meet the ongoing needs of the organization.

JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services


Nearest Major Market: Medford