Credit & Collections Specialist
Date: Apr 13, 2026
Location: Klamath Falls, OR, US, 97601
Company: Jeld-Wen Inc.
JELD-WEN is currently seeking a Credit & Collections Specialist to join our growing team.
External Job Description
THE ROLE
The Credit & Collection Specialist will be responsible for the day-to-day credit, customer master, collections, cash posting duties and responsibilities assigned, which may include some administrative work and reporting. This position reports to the Credit & Collections Dept. (“CCD”) management team and will aid with all facets of the aforementioned areas of responsibility.
Essential Duties and Responsibilities:
- Establish and maintain all credit/collection portfolios.
- Customer data management
- Credit Underwriting and Analysis (Financial Statement and Tax Return Analysis)
- Obtain, process and/or assist with perfecting all forms of security including Letters of Credit, Guarantees, PMSI, Bonds, Liens, etc.
- Account Reconciliation (for assigned accounts): Residuals, Dispute Resolution, Credits, Adjustments, etc.
- Maintain weekly Reporting and KPIs
- Assist with Payment Advice and Cash Application as assigned.
- Provide “World Class” customer service.
- Special Projects (as assigned by CCD Mgmt.)
- Cross Train in all aspects of Credit, Collection and Cash Application (as assigned)
- Interaction, reporting and communicating with all pertinent administrative and operational groups.
Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
- Interpersonal skills
- Organizational skills
- Time management skills
- Teamwork skills
- Ethics
- Punctuality
- Dependability
- Self-starter with the ability to multitask in a fast-paced environment.
Qualifications:
- High School and/or Vocational School Diploma
- A minimum of three (3) years of credit and collection experience and/or CBA and/or CBF)
- Working knowledge of standard office equipment
- Computer skills: proficiency in MS Office; Good Excel, Word, etc.
- ERP Experience
- Excellent written and verbal communication skills
Preferred (but not required) Qualifications:
- AA. Degree in Business, Accounting or Finance
- Construction/Builder Experience
- Computer skills: proficiency in Unix, Access, ERP, SAP
- Advanced Excel Skills
- Bilingual (French and/or Spanish)
#LI-NL1
Internal Job Description
THE ROLE
The Credit & Collection Specialist will be responsible for the day-to-day credit, customer master, collections, cash posting duties and responsibilities assigned, which may include some administrative work and reporting. This position reports to the Credit & Collections Dept. (“CCD”) management team and will aid with all facets of the aforementioned areas of responsibility.
Essential Duties and Responsibilities:
- Establish and maintain all credit/collection portfolios.
- Customer data management
- Credit Underwriting and Analysis (Financial Statement and Tax Return Analysis)
- Obtain, process and/or assist with perfecting all forms of security including Letters of Credit, Guarantees, PMSI, Bonds, Liens, etc.
- Account Reconciliation (for assigned accounts): Residuals, Dispute Resolution, Credits, Adjustments, etc.
- Maintain weekly Reporting and KPIs
- Assist with Payment Advice and Cash Application as assigned.
- Provide “World Class” customer service.
- Special Projects (as assigned by CCD Mgmt.)
- Cross Train in all aspects of Credit, Collection and Cash Application (as assigned)
- Interaction, reporting and communicating with all pertinent administrative and operational groups.
Competencies: To perform the job successfully, an individual should demonstrate the following competencies:
- Interpersonal skills
- Organizational skills
- Time management skills
- Teamwork skills
- Ethics
- Punctuality
- Dependability
- Self-starter with the ability to multitask in a fast-paced environment.
Qualifications:
- High School and/or Vocational School Diploma
- A minimum of three (3) years of credit and collection experience and/or CBA and/or CBF)
- Working knowledge of standard office equipment
- Computer skills: proficiency in MS Office; Good Excel, Word, etc.
- ERP Experience
- Excellent written and verbal communication skills
Preferred (but not required) Qualifications:
- AA. Degree in Business, Accounting or Finance
- Construction/Builder Experience
- Computer skills: proficiency in Unix, Access, ERP, SAP
- Advanced Excel Skills
- Bilingual (French and/or Spanish)
About JELD-WEN Holding, Inc.
JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.
JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.
What We Offer
Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.
JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.
JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Nearest Major Market: Medford