Human Resources Generalist

Date: May 31, 2024

Location: Kissimmee, FL, US, 34758

Company: Jeld-Wen Inc.

JELD-WEN is currently seeking a Human Resources Generalist to join our growing team. 


HR Generalist



The individual will assist with HR and Operation functions and will be motivated to expand within an HR capacity. Responsible for day-to-day activities in areas of HR and Operations including but not limited to employee relations, compliance, and benefit administration. This individual will proactively deal with internal HR & organizational tasks and issues as they arise.


Principle Duties and Responsibilities 

  • Assists department in carrying out various human resources programs and procedures for all company employees (i.e., general human resource, benefit questions, FMLA, ADA, Workers’ Comp, and occasionally, Unemployment)
  • Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale
  • Administers various human resources plans and procedures for all company personnel; participates in development and implementation of personnel policies and procedures; evaluates, develops, recommends, and implements updates to Employee Handbook and organizational/ departmental policies and procedures
  • Attends and participates in employee relations meetings with personnel at all levels of the organization to include performance management, discipline and discharge, compliance, and documentation
  • Performs employee-related investigations of complaints related to policy administration.
  • Maintains employee records and HRIS assuring accuracy, compliance, and confidentiality to include, verification of Eligibility to Work (I-9), required documents, signatures, and employee data to include employment change notices and termination letters
  • Assists as needed in the on-boarding process by coordinating with Talent Acquisition, preparing offer letters, employment background screening, drug testing, new hire orientation and communication with relevant departments (Training, IT, etc.), managers, and personnel
  • Assists as needed in interpreting background check results in compliance with company policies related to the eligibility of candidates for hire
  • Assists as needed in communicating procedures and administration of various employee benefit programs, such as group insurance, life, medical and dental, disability,) and other employee welfare benefit plans
  • Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
  • Monitors Human Resources general email daily and responds to or distributes inquiries and requests to appropriate HR personnel. Escalates issues to Management when necessary. Responds to inquiries related to income/employment verification or other benefit related questions on an ongoing basis
  • Performs off-boarding process by coordinating COBRA and termination of benefits with benefits manager, deactivation of Network, email and building access, and other related personnel file documentation
  • Manages and maintains accurate and updated job descriptions for all employee personnel; analyzes and updates job descriptions for all positions as needed
  • Assist with Operational Audits, internal and external (e.g. SOC), subpoenas, and EEOC investigations.
  • Oversees on-site risk and safety programs by counseling managers and employees in safety compliance; conducting ergonomic evaluations of workstations; ensuring safety training in compliance with state and federal laws
  • Coordinate and plan company events for multiple offices including but not limited to office parties, catering, sporting events, and employee appreciation activities
  • Performs special projects relating to the Human Resource function as directed by management and oversees management of various projects and related activities as assigned and prescribed by HR management


 Knowledge, Skills, Ability

  • Provide excellent service and support
  • Experience handling and resolving a wide range of employee relations issues
  • Sense of urgency and self-motivation; ability to work independently
  • Strong written and verbal communication skills.
  • Strong attention to detail and organizational skills
  • Ability to multi-task in a fast-paced environment and strong sense of urgency
  • Ability to conduct group presentations
  • Ability to ensure leadership are within compliance of labor laws


Education and Experience 

  • Bachelor’s degree; working towards PHR/SHRM-CP Certification
  • 4+ years of Human Resources experience, preferably in the capacity of HR representative or generalist
  • Experience with multiple HR related systems
  • Fundamental knowledge of employment law and practices, State and Federal laws, and Continuous Improvement




About JELD-WEN Holding, Inc. 

JELD-WEN is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Headquartered in Charlotte, N.C., the company operates facilities in 16 countries in North America and Europe and employs approximately 18,000 people. Since 1960, the JELD-WEN team has been committed to making quality products that create safe and sustainable environments for customers, associates and local communities. The JELD-WEN family of brands includes JELD-WEN® worldwide; LaCantina™ and VPI™ in North America; and Swedoor® and DANA® in Europe. For more information, visit

In 2022, Newsweek named JELD-WEN as one of America’s Most Trustworthy Companies.

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Nearest Major Market: Orlando