Field Srvc Technician II

Date: May 27, 2023

Location: Kent, WA, US, 98032

Company: Jeld-Wen Inc.

JELD-WEN is currently seeking a Field Srvc Technician II to join our growing team.


Field Service Technician 




Possible Overnight Travel (up to 40%)


Hiring Now – Immediate need for Professional Window and Door Field Service Technician.


As a member of our Field Services team, you will conduct the following duties: 

  • The ability to learn how to perform service work on various products and accurately inspect JELD-WEN window and door products to find the root cause of service issues.
  • Completing daily assigned warranty field service tasks while taking quality photos and reporting accurate and complete product and construction issues.
  • Maintain tools and service vehicles in proper and safe working order.
  • Operate company service vehicles in a safe and considerate manner.
  • Become familiar with all JELD-WEN products in your coverage region.
  • Follow JELD-WEN policies and procedures while operating safely, professionally, and efficiently.
  • Weekly travel with some overnights and over-time is a requirement with this position, along with flexible working hours.


Previous experience in construction or a similar environment is preferred.

  • High School Diploma or HSED.
  • Safety First! – Must have a solid safety awareness propensity.
  • Must have a valid driver’s license and a clean driving record.
  • Field service technician experience, or experience in the construction trades is a plus.
  • Must have carpentry skills and use hand and power tools and measuring devices.
  • The ability to lift 50-75 lbs., climb, lift, pull, and safely perform tasks on a ladder, scaffolding, or other raised devices.
  • Knowledge of window and door installation and repair practices.
  • Strong customer service skills, excellent communication, and organizational skills.
  • Be dependable, self-motivator, the ability to problem-solve, and contribute to building a positive team environment.



Who We Are

Headquartered in Charlotte, NC, JELD-WEN is a leading global manufacturer of high-performance interior and exterior building products, offering one of the broadest selections of windows, interior and exterior doors, and wall systems. JELD-WEN delivers a differentiated customer experience, providing construction professionals with durable, energy-efficient products and labor-saving services that help them maximize productivity and create beautiful, secure spaces for all to enjoy. The JELD-WEN team is driven by innovation and committed to creating safe, sustainable environments for customers, associates, and local communities. The JELD-WEN family of brands includes JELD-WEN® worldwide; LaCantina™ and VPI™ in North America; Swedoor® and DANA® in Europe; and Corinthian®, Stegbar®, and Breezway® in Australia.


In 2022, Newsweek named JELD-WEN as one of America’s Most Trustworthy Companies.


What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees will accrue up to 15 days’ vacation leave annually and receive ten paid holidays throughout the calendar year. Employees can also enroll in the following company benefit programs including, 401k Retirement Savings Plan, Prescription Drug Plan, Flexible Spending Account (FSA), Health Reimbursement Account (HRA), Employee Assistance Program (EAP), Tuition Reimbursement, and Employee Discount Program.


Expected pay for this role is between $21.20 to $35.33 per hour and is based on experience and qualifications.


JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.


JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.


Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue