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Quality Documentation and Supplier Quality Manager

Date: Feb 16, 2021

Location: DK

Company: Jeld-Wen Inc.


Founded in 1960, JELD-WEN is one of the world's largest door and window manufacturers, with more than 22,000 employees operating in 25 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 


Our products and services afford us the opportunity to enter peoples' workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.


Join one of the world's leading suppliers of windows and doors in a key role as a Quality Documentation and Supplier Quality Manager. You will be part of the European Quality team, where you have a pivotal impact on supplier quality and quality documentation on a European scale. You will work remotely in this role, and we expect you to be based in Denmark.


As Quality Documentation and Supplier Quality Manager, your responsibility entails implementing and maintaining the quality documentation system and supplier quality program, two crucial pillars of JELD-WEN's European quality road map. The scope of the role is to oversee the quality documentation policies and procedures in the JELD-WEN organisation in Europe, whilst leading continuous improvement initiatives to improve supplier quality. Reporting directly to the Quality Director of Europe, this role will drive the implementation of a document management system for the JELD-WEN organisation in Europe.  As part of the European Quality team, you will join our proactive transformation journey within supplier quality management and documentation management.  Your role will be the focal point for our suppliers, internal procurement and JELD-WEN organisations in Europe in all supplier quality and quality documentation matters. You will drive the creation and implementation of best practice quality vision, policies, processes and procedures to improve operational performance across our JELD-WEN organisations in Europe. To succeed in this role, you must have sound knowledge of documentation handling requirements and experience with supplier quality management. You are expected to have strong stakeholder management skills and the ability the work cross-functionally to improve and align on internal processes.




  • Set up workflows which ensure efficient management of policies and procedures related to quality documentation in JELD-WEN Europe
  • Define the processes covering all aspects from classification, qualification, approval, monitoring, follow up and evaluation of the European supplier base
  • Act as superuser and train local site superuser in the document system
  • Maintain access- and user profiles in the system
  • Ensure an efficient revision cycle is implemented
  • Together with relevant functions, primarily with procurement category management, manage the efficient execution of processes related to documentation and supplier quality management systems
  • Ensuring the appropriate monitoring activities and related follow-up routines are implemented
  • Improve cross-functional alignment of responsibilities related to internal processes
  • Ensure document ownership are kept up to date
  • Work towards a zero-defect culture in JELD-WEN's European supplier base


  • Experience with supplier quality management and quality documentation
  • A Bachelor's degree in Engineering or an equivalent vocational qualification
  • Significant experience in a manufacturing environment, preferably automotive or other relevant industries
  • A systematic approach with a strong focus on reaching a set of targets
  • Strong analytical skills and a structured approach towards assigned tasks
  • Collaborative and excellent stakeholder management skills to work cross-functionally with colleagues and suppliers
  • Sound knowledge of quality management systems, e.g. ISO9001
  • Knowledge of the documentation handling requirements
  • Experience with creating data documentation systems
  • Well accustomed to working with Microsoft Office(Word, Excel, PowerPoint etc.)
  • Resilient and target driven with a positive can-do attitude
  • Fluency in written and spoken English is a prerequisite for this role



We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.



If you have any questions regarding the position, please do not hesitate to contact Talent Acquisition Partner - Northern Europe, Pedram Khalighi at +45 26 77 16 80. Please note that we will only accept applications that are sent to us via our Career site. 


JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.