Share this Job

Office Support Assistant

Date: Jan 5, 2022

Location: Dodson, LA, US, 71422

Company: Jeld-Wen Inc.


JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

The Office Support Assistant position will work directly with the facility staff, including the operations team to ensure accurate and complete office records in the areas of payables, inventory control and invoicing. It will also work directly with the Plant Manager on reports for both the facility and corporate.


  • Attendance/Punctuality – Is consistently at work and on time; this is a full-time job
  • Dependability - Follow instructions, respond to management direction
  • Ethics - Treats people with respect; works with integrity and ethically; upholds organizational values
  • Interpersonal - Keeps emotions under control; remains open to others' ideas and tries new things
  • Initiative - Ask for and offer help when needed.  Assess own strengths and weaknesses; strive to continually build knowledge and skills
  • Innovation - Meet challenges with resourcefulness; generate suggestions for improving work
  • Judgment - Exhibit sound and accurate judgment
  • Teamwork - Contributes to building a positive team spirit


Job Duties & Responsibilities:

Accounts Payable/Receivable:

  • Review and approve invoices; collect and match up all purchase orders, packing lists, bills of lading and invoices to submit to Corp for processing
  • Vendor setup; enter information, purchase conditions, account codes and information per accounting procedures and guidelines
  • Inter-company credits: enter claim/credit information as directed by Plant Manager
  • Accrual of receipts not processed and maintain monthly reporting


  • Be familiar with all site reporting procedures, shipping arrangements, and shift reports in order to collect and report data accurately
  • Ensure that managers are aware of office reporting needs and timelines.  Monitor and note deficiencies to appropriate manager(s)
  • Enter/monitor production, waste, and shipping data in an accurate and effective manner
  • Supply weekly, monthly, quarterly, and yearly information and reports as requested
  • Participate in inventory as directed
  • Extra time will be required beyond normal office hours including but limited to special accounting deadlines, month/year end and inventories


  • Schedule freight carriers for facility to meet requested customer delivery dates.
  • Process load requests for shipping & assigning to various brokers.  (Email shipping schedule to appropriate management)
  • Ensure that shipping, invoicing, and credit/claim information is sent to customers in a timely and professional manner

Other Duties:

  • Greet vendors/visitors; answer/transfer incoming calls
  • File management
  • Perform data entry and other clerical functions
  • Serve as a back-up for Payroll, and recording Production
  • Other duties as assigned by the Plant Manager



  • Follow JELD-WEN policies and procedures
  • Commit no unsafe acts; observe safety and security procedures; report potentially unsafe conditions; use equipment and materials properly and appropriately
  • Comply with all OSHA safety standards as a minimum requirement


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • High school diploma or general education degree (GED)
  • Associates degree preferred.
  • Minimum of two (2) years customer service experience.
  • Preferred two (2) to four (4) years in Office Administration
  • Demonstrated knowledge of Accounts Receivable
  • Demonstrated knowledge of Accounts Payable
  • Demonstrated knowledge of Logistics
  • Excellent Excel skills




JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services

Nearest Major Market: Alexandria Louisiana