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Director, NA Logistics & Transportation

Date: Sep 3, 2021

Location: TN, US Charlotte, NC, US, 28273

Company: Jeld-Wen Inc.


JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.


The Director of Logistics (Transportation) role is a pivotal leadership role in the North American (N.A.) Supply Chain Operations team, located at our Global Headquarters in Charlotte. This position will play a key role in driving logistics excellence and optimizing the transportation supply chain.

Working independently, the Director of Transportation Logistics is responsible for leading all activities for the entire domestic logistics department. This position will also be responsible for the management and compliance of all import and export freight movement and shipments, while directing all domestic inbound and outbound transportation service levels and expense. This associate will interact with senior leadership across all lines of business, as needed.


  • Define and exceed target transportation service levels for both inbound and outbound freight movement, as well as meet and exceed standard industry metrics on transportation service levels
  • Define and align service level objectives with N.A. Supply Chain Operations strategic plan
  • Lead all transportation functions for all inbound and outbound movement of freight for all JELD-WEN N.A. and affiliate entities. This includes all reporting, spend management, carrier management, freight payment tracking and compliance
  • Define the scope, key performance indicators (KPIs) and service level expectations for various transportation modes
  • Develop and manage requests for proposals to competitively bid transportation service agreements. Manage service agreements and carrier relationships to the standards as defined in the agreements
  • Drive positive financial outcomes by developing weekly, monthly, quarterly and yearly forecasting and reporting of freight estimates. Partnering with finance and leadership on significant variances to the forecast
  • Lead the logistics planning of in-bound, outbound and any 3PL processing of material and finished goods, new product releases and major replenishment priorities
  • Build and promote strong vendor relationships with carriers, 3PL's, and product vendors
  • Lead negotiations on pricing agreements and contracts for carriers
  • Drive carrier and vendor performance evaluations, quarterly business reviews and trends
  • Define inbound and outbound routings and carrier selection based on cost analysis and performance
  • Lead freight payment and auditing functions
  • Build organizational capability through continuous improvement activities; originate action to improve existing conditions and processes; identify improvement opportunities, generate ideas, and implement solutions
  • Manage DOT compliance and file necessary legal and regulatory documents as required by law relating to transportation services and product movement (particularly international freight movement including customs documentation) and Hazmat shipment identification requirements
  • Role model JELD-WEN values and leadership competencies including a drive for results with a clear bias for action; high levels of maturity and professionalism; giving, receiving and responding to feedback effectively; a high service orientation; and clear commitments to diversity, inclusion, a respectful workplace, and integrity
  • Manage relationships in a manner acceptable to others and to the organization
  • Make profitable, sustainable decisions by identifying issues, problems, and opportunities; gathering and interpreting information; generating alternatives collaboratively with others; choosing an appropriate action; and aligning resources

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time.

JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services