Field Service Technician

JELD-WEN is currently seeking a Field Service Technician to join our growing team.

Become a member of our Customer Care team by applying for the position of Field Service Technician. JELD-WEN Windows and Doors offer a competitive compensation package complete with health and retirement benefits. As a Field Service Technician, you would be part of the Winnipeg Customer Care team of JELD-WEN and report to the Field Service Manager.

The position is centered on providing exceptional service to our Dealers, Home Builders, Contractors, and their customers, by repairing or replacing window and door products as required. You will be part of a dynamic team of individuals committed to providing an exceptional service to our customers.

The typical duties and competencies for the Field Service Technician would include:

• Knowledge of window and door installation and repair practices
• Be able to accurately inspect JELD-WEN window and door products to find root causes of service issue.
• Perform service work on various products.
• Clean up service site.
• Operate company service vehicle in a safe and considerate manner.
• Maintain service vehicle in proper and safe working order.
• Maintain tools in proper working order.
• Maintain warehouse inventory and manage parts delivery and return/discard
• Provide complete reports from service or inspection jobs.
• Communicate and document changed or cancelled appointments.
• Identify and report reoccurring problems or issues such as product defects or process issues.

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Who We Are

Headquartered in Charlotte, NC, JELD-WEN is a leading global manufacturer of high-performance interior and exterior building products, offering one of the broadest selections of windows, interior and exterior doors, and wall systems. JELD-WEN delivers a differentiated customer experience, providing construction professionals with durable, energy-efficient products and labor-saving services that help them maximize productivity and create beautiful, secure spaces for all to enjoy. The JELD-WEN team is driven by innovation and committed to creating safe, sustainable environments for customers, associates, and local communities. The JELD-WEN family of brands includes JELD-WEN® worldwide; LaCantina™ and VPI™ in North America; Swedoor® and DANA® in Europe; and Corinthian®, Stegbar®, and Breezway® in Australia.

In 2022, Newsweek named JELD-WEN as one of America’s Most Trustworthy Companies.

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, retirement program, etc.

JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.