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Office Support Services Assistant

Date: May 22, 2021

Location: Craigsville, WV, US, 26205

Company: Jeld-Wen Inc.

OUR COMPANY

JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

This position is responsible for providing administrative support to the Human Resources and Plant Management team efficiently and effectively while providing exceptional customer service skills.                                                                                                                                               

JOB DUTIES & RESPONSIBILITIES

Communication:

 

 

Efficiently communicate with all employees regarding aspects and questions of payroll and benefits responsibilities.

 

 

Communicate closely with Plant Manager regarding data needs, communication of, and training needs for assigned areas.

 

 

Ensure accurate and complete office records in the areas of payables, payroll, employee benefits, inventory control, and invoicing.

 

 

Communicate closely with Production Managers to identify departmental reporting and data entry deficiencies as well as any other assigned reporting task.

 

 

Ensure accurate and complete reports to the Plant Manager and Corporate departments.

Receptionist Duties:

 

 

Always represent the company  in a professional manner. 

 

 

Answer phone lines, transfer calls, and e-mail missed phone call messages as needed.

 

 

Greet vendors, customers, and other guests.  Follow visitor policy procedures.

 

 

When taking applications, administer applications, and preemployment testing as directed.

 Accounts Payable:

 

 

Collect and match-up all purchase orders, packing lists, bills of lading, and invoices.

 

 

Enter information, purchase conditions, account codes, and information  per Accounting procedures and guidelines.

 

 

Insure that all permissions are gathered from departmental personnel and Plant Manager prior to processing.

 

 

Process and deliver accounts payable invoices and support information as directed by Accounting procedures.

 Production, Invoicing, and Inventory: 

 

 

Be familiar with all site reporting procedures, shipping arrangements, and shift reports in order to collect and report data accurately. 

 

 

Enter/monitor production, waste, and shipping data in an accurate and effective manner.

 

 

Insure that shipping, invoicing, and credit/claim information is sent to customers in a timely and professional manner.

 

 

Enter claim/credit information as directed by Plant Manager.

 

 

Supply weekly, monthly, quarterly, and yearly information and reports as requested.

 

 

Keep all associated paper and electronic files in a neat and orderly system.

 

 

Participate in inventories as directed.

 Payroll and Benefits:

 

 

Familiar with all site reporting procedures and shift reports to collect and report data accurately. 

 

 

Enter/monitor payroll data in an accurate and effective manner.

 

 

Collect, enter, and supply all payroll and employee benefits information as directed by respective corporate department. 

 

 

Supply weekly, monthly, quarterly, and yearly information and reports as requested.

 

 

Keep all associated paper and electronic files in a neat and orderly system.

General:

 

 

Ultimately, responsible for the accuracy of assigned data and reports to corporate departments and the Plant Manager.

 

 

Extra time will be required beyond normal office hours including but limited to special accounting deadlines and inventories.

 

 

Maintain an organized and professional work area.

 

 

Manage and abide by all company policies and procedures. 

 

 

Participate in and follow all safety training and guidelines as directed by Plant Manager.

 

 

All other assigned responsibilities by the Plant Manager.

 

REQUIRED SKILLS AND EXPERIENCE:

Must have a High School Diploma or equivalent. An Associate's Degree is preferred.

1 year of Administrative Assistant experience is preferred.

Must be proficient in Microsoft Office Suite products with advanced Excel skills. SharePoint experience preferred.

Strong organizational skills.

Clear and concise communication with the ability to communicate with people of varying backgrounds and positions.

Experience using general office equipment.

Strong typing and computer use skills.

Good customer service skills with the ability to handle stressful situations.

Ability to handle confidential information including customer and employee information.

 

 

 

#LI-JB1

JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services


Nearest Major Market: Charleston
Nearest Secondary Market: West Virginia