Inside Sales Specialist

JELD-WEN is currently seeking a Inside Sales Specialist to join our growing team. 

The Opportunity

American Building Supply (ABS), a subsidiary of Jeld Wen, and one of the Nation’s largest wholesale suppliers of Doors, Door Hardware, Windows, and Millwork, currently has a position available for Commercial Inside Sales Representative for Commercial Doors and Hardware to join our talented team of door professionals. This person will work with an experienced and respected sales team representing and selling our extensive line of residential door products.

JELD-WEN is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminum windows.

What You Will Do

• Maintain and oversee commercial product lines.
• Receive high volume of incoming telephone calls.
• Process and maintain customer orders.
• Maximize margin on sales.
• Provide price quotes and quote follow-up.
• Provide high level of customer service in answering customer inquiries and solving customer challenges.
• Use selling skills to convert sales inquiries to orders.
• Regularly reads trade publications and attends product knowledge (PK) seminars to stay current on industry trends and new product offerings in the Door and Hardware Market. Receive customer inquiries, investigate and follow up with customers in a timely manner.  
• Participates as needed in special department projects as determined by the Plant Manager, or other appropriate supervisory personnel. 
• Maintains their assigned work areas and equipment in a clean and orderly condition
• Position may be located in and/or near the manufacturing portion of a facility, and thus follows prescribed safety regulations per plant and facility policies and Occupational Safety and Health Administration (OSHA) guidelines. This includes, but is not limited to, the use of safety glasses, ear plugs, masks, and other appropriate safety equipment in order to be on the plant floor, and inside and outside of the plant facilities and grounds
• Performs all job duties in a safe and efficient/effective manner
• Reports unsafe conditions to appropriate supervision. Performs other duties as assigned by management

Who You Are

• 2-5 years of commercial door, frame, and hardware product knowledge.
• Sales and customer service experience.
• Intermediate computer skills (data entry, Outlook, Microsoft Office).
• Excellent work habits and ability to learn new skills.
• Positive outgoing attitude.
• Strong verbal communication skills.
• Self-motivated, goal oriented.
• Ability to work with others in a fast-paced, high-volume environment.
• Ability to promote and maintain a TEAM atmosphere.

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About JELD-WEN Holding, Inc. 

JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.

JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’. 

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.