HR Generalist

OUR COMPANY

JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

The Human Resources Generalist is responsible for the administration of a broad spectrum of duties, including employment, benefits, training, performance management, and employee relations. The associate human resources generalist will be responsible for one or more locations, depending on the size of the plant they oversee.

Principle Duties and Responsibilities

· Assists department in carrying out various human resources programs and procedures for all company employees (i.e., general human resource, benefit questions, FMLA, ADA, Workers’ Comp, and occasionally, Unemployment)

· Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale

· Administers various human resources plans and procedures for all company personnel; participates in development and implementation of personnel policies and procedures; evaluates, develops, recommends, and implements updates to Employee Handbook and organizational/ departmental policies and procedures

· Attends and participates in employee relations meetings with personnel at all levels of the organization to include performance management, discipline and discharge, compliance, and documentation

· Performs employee-related investigations of complaints related to policy administration.

· Maintains employee records and HRIS assuring accuracy, compliance, and confidentiality to include, verification of Eligibility to Work (I-9), required documents, signatures, and employee data to include employment change notices and termination letters

· Assists as needed in the on-boarding process by coordinating with Talent Acquisition, preparing offer letters, employment background screening, drug testing, new hire orientation and communication with relevant departments (Training, IT, etc.), managers, and personnel

· Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.

· Monitors Human Resources general email daily and responds to or distributes inquiries and requests to appropriate HR personnel. Escalates issues to Management when necessary. Responds to inquiries related to income/employment verification or other benefit related questions on an ongoing basis

· Coordinate and plan company events for multiple offices including but not limited to office parties, catering, sporting events, and employee appreciation activities

· Performs special projects relating to the Human Resource function as directed by management and oversees management of various projects and related activities as assigned and prescribed by HR management

Knowledge, Skills, Ability

· Ability to communicate clearly and effectively with both clients and vendors

· Strong written and verbal communication skills

· Ability to multi-task in a fast-paced environment

· Excellent interpersonal skills and ability to build relationships

· Ability to support and maintain HR activities and programs (i.e., staffing, orientation, etc.)

· Ability to develop and conduct group presentations to employees

· Ability to remain calm in various situations

· Ability to ensure all levels of leadership are in compliance with labor laws

Education and Experience

· Associate degree or above; PHR/SHRM-CP Certification preferred

· 3-6 years of OE or varied HR experience

· Experience consulting or large-scale project management experience strongly preferred.

· Knowledge of Union processes.

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JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services