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SAP FICO Manager

Date: Sep 13, 2021

Location: Charlotte, NC, US, 28273

Company: Jeld-Wen Inc.


JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

The Role


The SAP Finance Manager serves as a global subject matter expert and leader associated with content, processes, and procedures to implement and support SAP. This is a global role to provide support to all company locations to simplify and optimize systems, process, and procedures.  The selected candidate will act as a key liaison between the SAP Finance team, other SAP teams (Q2C, P2P, P2M), technology and the finance business teams to ensure quality outputs are delivered in a timely fashion with no disruptions in other areas.



- Oversees operational activities for the SAP CoE Finance applications team, finding ways to improve processes, team capacity and throughput. Identifies issues that have broader implications and works with the appropriate internal managers, departments, and leaders to ensure success.

- Provides project oversight and participates in project management activities as needed, providing resources and coaching team members to follow sound project management principles to accomplish their work. Manages work of contractors augmenting resources for projects and other efforts when needed.

- Lead the SAP Finance support function, including troubleshooting, configuration, maintenance, and enhancements. Responsible for process design, configuration, creation and dissemination of procedures /documentation, testing, and training where applicable.

- Effectively communicate and translate technical concepts to the user community.

- Perform hands-on configuration in the SAP FICO modules. Facilitate the implementation and support of SAP Financials (focus on SAP GL, AR, AP, AA, CA, IP)

- Perform detailed analysis of complex business process requirements and provide appropriate system Solutions; identify, interpret, validate, and document business requirements. Document functional designs, test cases and results.

- Facilitate workshops to collect business requirements. Map business requirements, processes and objectives; develops necessary product modifications to satisfy business- needs.

- Act as liaison with business for troubleshooting: investigate, analyses, and solve software problems.

- Look for alternative approaches to SAP custom development in collaboration with SAP and SI. Determine what functionality is required in terms of design, structure and configuration, in line with internal guidelines and procedures, in order to translate the IT requirements into an optimum IT solution. Keep solution as close to standard SAP as possible.

- Train SAP superusers, business process owners and business process leads.

- Scope and estimate business requirements. Work with business process leads and users to gather requirements for reports and application extensions

- Resolve Service Request tickets in accordance with agreed-upon SLAs. Solid understanding and use of Solution manager ChaRM. Familiarity with ServiceNow is a plus

- Support the deployment of production applications and provide post-production support related to custom system enhancements and integration points.

- Participate in system and apply upgrades, enhancements, and resolutions.


Education Requirements:

  • Bachelor’s Degree or combination of education and experience. 


Technical Requirements:

  • 15+ years’ experience in IT supporting business systems required
  • 10+ years of hands-on SAP ECC configuration experience of FI and CO (GL, AP, AR, AA, CA, IP)
  • Experience implementing and supporting SAP S/4 HANA 1709 or greater


Experience Requirements:

  • Experience leading globally located staff/teams
  • Experience coaching, mentoring, designing goals, and measuring success
  • Demonstrated SAP Functional knowledge
  • Proven track record in designing, building, and developing SAP FICO configuration
  • Solid understanding of the financial close process (both month-end and year-end)
  • A technical understanding of SAP ABAP
  • Experience working with OneSource, VAT and GST is a plus
  • Excellent written and oral communications skills; ability to lead discussions, present ideas to audiences of all sizes, and interact with all levels of the organization
  • Ability and flexibility to quickly learn new applications and software
  • Experienced in leading / project managing specific pieces of work, people and/or deliverables
  • Solid organization, time management, and project estimating skills
  • Ability to work under pressure to meet deadlines, both as an individual contributor and as a team member


JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services

Nearest Major Market: Charlotte