National Account Manager

JELD-WEN is currently seeking an National Account Manager to join our growing team.

Responsible for achieving sales growth and multi-line penetration of all company products by working closely with assigned accounts and internal resources across JELD-WEN, including, but not limited to other sales teams, product line managers, operations facilities and management. The National Account Manager should own and manage all aspects of the relationship between JELD-WEN and the assigned account. Account assignment could include Lowe’s.

What You Will Do

• Primary liaison between JELD-WEN and the Lowe’s PRO organization.
• Provides estimating, quoting and sales support to assigned customer.
• Specialize in sales, management, and service to an assigned customer.
• Develop sales plans to achieve volume targets within defined expense budgets.
• Communicate with account leadership, purchasing and operations regarding performance of existing programs, implementation of new programs, and new opportunities, while coordinating opportunities across JELD-WEN.
• Be a products, service and installation knowledge expert.
• Provide weekly updates of all actions and issues to company operations and sales departments.
• Other duties may be assigned

Who You Are

• Analytical - Collects and researches data; Uses intuition and experience to complement data.
• Direct Lowes experience is highly preferred.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
• Project Management - Coordinates projects.
• Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information.
• Change Management – Builds commitment and overcomes resistance.
• Leadership – Exhibits confidence in self and others; Effectively influences actions and opinions of others.
• Cost Consciousness – Contributes to profits and revenue; Conserves organizational resources.
• Ethics - Treats people with respect; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Follows policies and procedures.
• Strategic Thinking – Develops strategies to achieve organizational goals; analyzes market and competition; Identifies external threats and opportunities; adapts strategy to changing conditions.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction.
• Initiative – Takes independent actions and calculated risks; Looks for and takes advantage of opportunities.
• Innovation – Meets challenges with resourcefulness; Presents ideas and information in a manner that gets others’ attention.
• Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Develops realistic action plans.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure.
• Quality - Demonstrates accuracy and thoroughness; Monitors own work to ensure quality.
• Quantity – Strives to increase productivity.
• Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
• Computer Skills - proficient with Excel, PowerPoint. Retail point of sale systems knowledge a plus.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer skills needed. Proficient in Microsoft Office Suite, Customer Relationship Management Software, Quick Quote, M2O, Expense Reporting Program, and Internet Web Browser.

• Bachelor’s degree or or minimum of five years related sales experience and/or training; or equivalent combination of education and experience preferably in the window and door industry.

#LI-KC1

About JELD-WEN Holding, Inc. 

JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.

JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’. 

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees will receive ten paid holidays throughout the calendar year. JELD-WEN does not accrue time off for salaried positions. We believe in mutual trust and workplace flexibility, therefore appropriate time off for vacation, illness, or other reasons will be agreed upon with your manager per our Flexible Paid Time Off Policy. Employees can also enroll in the following company benefit programs including, 401k Retirement Savings Plan, Prescription Drug Plan, Flexible Spending Account (FSA), Health Reimbursement Account (HRA), Employee Assistance Program (EAP), Tuition Reimbursement, and Employee Discount Program.​

Expected pay for this role is between $95,000.00 to $158,300.00 per year and is based on experience and qualifications.​

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.