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HRIS Analyst

Date: Jan 12, 2022

Location: Charlotte, NC, US, 28273

Company: Jeld-Wen Inc.


JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

The HRIS team at JELD-WEN is responsible for the day-to-day management of our Human Capital Management Systems and for implementing additional and related 3rd party solutions.  JELD-WEN is looking for an HRIS Analyst who will be responsible for technical user support of various HR Technology solutions, most notably SuccessFactors. 



  • Act as a primary contact for customers across departments that utilize SuccessFactors; respond to technical questions and ensure necessary follow-up.  Modules include Recruiting, Onboarding, Employee Central, Employee Profile, Goal Management, and Performance Management.
  • Escalation contact for troubleshooting from end users; point of contact for HR Data Management team escalation
  • Proactively scan for and resolve any system-related issues that could impact end-user experience or overall end-to-end system functionality.
  • Maintain security (including new user setup and security audits)
  • Participate in the development and delivery of training with process owners to a multi-level end-user on system use and related human capital best practices.
  • Design and generate ad-hoc and recurring reports for internal and external clients
  • Coordinate with AMS team to oversee continuous improvement efforts and system upgrades
  • Organize and facilitate testing as needed for new module implementation by creating user test scripts from a functional and end-user perspective.
  • Support implementations of additional HR Technology initiatives (employee engagement survey, learning, payroll, etc.)
  • Assist in the review/testing/implementation of SuccessFactors upgrades.
  • Maintain, develop, and revise documentation related to HR Technology
  • Collaborate with HRIS team on special projects and performing additional duties as needed.
  • Point of contact for HR Data Management team escalation
  • Perform data loads as needed




  • Minimum of 2 years of experience with HRIS administration and analysis
  • Ability to self-manage key deliverables and deadlines.  Problem-solving aptitude.
  • Experience with testing and validation of configuration and defect-resolution.
  • Strong customer service focus with a keen sense of urgency and commitment to executional excellence, accountability and teamwork
  • Exceptional analytical skills and capacity for critical thinking, ability to work with minimal supervision, strong attention to detail and ability to effectively multi task.
  • Experience in one or more core HR / Talent Management practices (Compensation, Benefits, Recruiting, Performance Management, Workforce Planning,etc.)
  • Strong proficiency in Excel



  • Bachelor’s degree strongly preferred
  • SuccessFactors administration experience



JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services

Nearest Major Market: Charlotte