Employee Relations Advisor

JELD-WEN is currently seeking a Employee Relations Advisor to join our growing team. 

THE ROLE

The Employee Relations (ER) Advisor position is instrumental in carrying out investigative and employee relations duties for the enterprise. This role will design, conduct, and report investigations for sensitive and/or complex personnel matters and within the Compliance area. Additionally, the ER Advisor role will contribute to the continued development and improvement of the employee relations and investigative functions, through focus on compliant investigations, stakeholder training, a positive employee experience, and best practices implementation. The investigative and training aspects of this role will require nationwide travel on occasion (less than 30%) to conduct investigations and/or provide direct coaching and education to Company associates. This role reports to the Assistant General Counsel for Labor & Employment and is within the Legal Department, which sits in the Charlotte, NC headquarters office.

Knowledge, Skills, Abilities

• Strong working knowledge of equal employment opportunity laws and principles (e.g., anti-harassment and discrimination, and workplace accommodations)
• Expertise in designing investigations and preparing investigative plans gained through significant experience conducting investigations
• Knowledge of conflicts of interests and other issues arising in workplace investigations
• Knowledge of interviewing techniques and interactions based on significant experience
• Ability to collect, analyze, and report employee relations data to identify trends and recommend and implement solutions
• Ability to work with Human Resources and other stakeholders to identify root causes of investigative concerns and recommend remedies
• Significant experience drafting investigative summaries, reports and other related documentation
• Experience with case management systems and working within shared service environment
• Proficiency in MS Office Suite systems

Education and Experience

• 8+ years combined human resources, employee relations, Legal, or HR investigation experience and compliance work (preference for manufacturing industry).
• Bachelor’s degree in a related field or equivalent experience.   
• Strong desire to strengthen, build and create employee relations model within the Company.
• Ability to remain objective and data-focused in sensitive investigations.
• Experience with developing and delivering effective presentations and training materials .
• Organizational ability to manage caseload independently and work closely with a small team.
• Ability to interact with employees in all environments of manufacturing company and build trust and appreciation for competency.
• Excellent verbal and communication skills, and active listening skills.
• Ability to conduct interviews and other virtual meetings in different North America time zones, some travel may be required.

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About JELD-WEN Holding, Inc. 

JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.

JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’. 

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.