Director, NA PMO

JELD-WEN is currently seeking a Director, NA PMO to join our growing team.

OUR COMPANY

JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 21,000 employees operating in4 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces, and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminum windows and related products for use in the new construction and repair and remodeling of residential homes and non-residential buildings.

Our products and services afford us the opportunity to enter peoples’ workplaces, homes, and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises, and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

THE ROLE

The Director, N.A. PMO is responsible for establishing and leading the Project Management Office for TMO (Transformation Management Office), supporting JELD-WEN’s overall Business Transformation Program. The PMO Director and their team will manage the delivery of a full portfolio of complex, multi-million-dollar transformation projects that require cross-functional efforts. Scope includes managing all delivery phases using a stage gate process and other project management technics. Additionally, this role is responsible for leading the overall financial management of programs/projects, including all areas of spending, both expense and capital. 

The position will provide project and financial reporting to JELD-WEN leadership teams and drive cross-team coordination within the business and technical functions: the Director, N.A. PMO is responsible for successfully completing and delivering transformation projects by maintaining a robust governance methodology and approach, including managing scope, cost, schedule, and contractual deliverables. The project approach also includes applying techniques for planning, solution architecture, tracking, change control, financial tracking, and risk management. This position is preferably based at the Charlotte, North Carolina headquarters and reports directly to the V.P., N.A. Business Transformation.

Principle Duties and Responsibilities

• Manage the delivery of a portfolio of projects, including developing deliverables, budgets, and schedules.
• Continually improve the JELD-WEN Project Management Methodology in partnership with other functions’ PMOs
• Establish annual financial operating plans that cover both operational expenses and capital spending.
• Lead staffing planning activities across the N.A. TMO organization to ensure resource plans align with financial objectives and vice versa.
• Lead the administration of all permanent and contract PM hires.
• Serve as the customer liaison, ensuring proper communications, coordination of activities, scope management, change control, issues management, risk management, deliverable quality assurance, and milestone achievement.
• Ensure project plans cover all delivery phases, including post-go-live hypercare and transition of services to ongoing support.
• Facilitate customer meetings to ensure alignment with the business and functions.
• Attract, develop, and retain high-performing Project Managers through robust succession planning, training programs, and project audits.

Knowledge, Skills, Abilities 

• Program Management - Proven ability to manage a large and complex portfolio of transformation projects, including repositioning, continuous improvement/operational, and integration projects.
• Project Delivery - Knowledge of tracking complete projects to avoid delays and cost overruns and achieve targeted business outcomes.
• Business Acumen - Understanding of P&L management and a good understanding of the roles and processes of each function.
• Resource Planning and monitoring - plan staffing schedules for employees and contractors, manage contracts for statements of work. Monitor project financials and provide forecasts. 
• Organizational Leadership – Provide helpful feedback, share information, and find opportunities to help others develop abilities. Identify opportunities for positive organizational change and establish structures or processes to manage the changes. Take the lead in implementing and reinforcing change and supporting others. Express, model, and reinforce effective teamwork between and within departments.
• Communications – Build and maintain positive working relationships with internal and external customers. Involve others to gain support and look for solutions that benefit internal and external customers. Consistently share information with those who should be kept informed through appropriate channels. Actively listen, seek to understand the interests of others, and address concerns. Articulate a clear and compelling vision and connect it to the job functions of different departments.
• Personal Leadership – Acknowledge the role in the effectiveness and future direction of the company. Take ownership of your department and hold the team accountable. Demonstrate openness to new or different ways of doing things. Follow through on commitments within agreed-upon timeframes. Demonstrate sincerity, transparency in actions, and reliability. Readily operate in new or changing situations. 

Education and Experience 

• Minimum 10 years’ experience in a manufacturing environment. 
• Minimum 10 years project management experience using structured methodology. 
• Minimum 10 years of large-scale program delivery experience, including the following types of projects: restructuring (insourcing, outsourcing, repositioning), greenfield creations, business integration, operational continuous improvement/lean projects. 
• Demonstrated success at improving employee engagement and growing talent. 
• 5 years of direct employee supervision experience.
• Bachelor’s degree in business, engineering or related field. 

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About JELD-WEN Holding, Inc. 

JELD-WEN is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Headquartered in Charlotte, N.C., the company operates facilities in 16 countries in North America and Europe and employs approximately 18,000 people. Since 1960, the JELD-WEN team has been committed to making quality products that create safe and sustainable environments for customers, associates and local communities. The JELD-WEN family of brands includes JELD-WEN® worldwide; LaCantina™ and VPI™ in North America; and Swedoor® and DANA® in Europe. For more information, visit jeld-wen.com.

In 2022, Newsweek named JELD-WEN as one of America’s Most Trustworthy Companies.

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.