Communications Specialist

JELD-WEN is currently seeking a Communications Specialist to join our growing team. 

THE ROLE

The External Communications Specialist will play a key role in the support of global public relations, social media, and corporate social responsibility strategies.

PRINCIPLE DUTIES & RESPONSIBILITIES

• Manage and create engaging content for corporate website and social media channels in alignment with enterprise, regional and corporate communications strategies.
• Actively manage inquiries and comments from customers, talent, and other external stakeholders across external platforms.
• Routinely monitor, analyze and report on performance metrics of external communications platforms, gleaning trends and actionable takeaways for improvement.
• Lead storytelling efforts in support of enterprise, regional and communications strategies.
• Collaborate with functional teams to continuously update and optimize content across corporate website and social media channels.
• Manage and maintain approval process for charitable donation and sponsorship requests in support of global strategy and functional needs.
• Monitor and report on brand mentions and trends in support of proactive and reactive PR efforts.
• Ensure accuracy and clarity in all communications by following AP Style to compose, edit and proofread content.
• Create standard work as appropriate to maximize and promote best practice sharing across the enterprise functions and the global Corporate Communications team.

KNOWLEDGE, SKILLS, & EXPERIENCE:

• Bachelor’s degree in communications, journalism, public relations, marketing, or similar.
• Two years of experience in business communications, digital communications, content management or public relations, preferred.
• Self-reliant, with good judgment and a fair degree of creativity. 
• Excellent writing, editing, proofreading and verbal presentation skills.
• Highly organized and detailed with strong focus on error-free execution.
• Possess strong organizational, prioritization, project management and time management skills; ability to perform under tight deadlines and handle multiple projects simultaneously.
• Assess requests within a bigger picture and anticipate future needs.
• Strong knowledge of Canva, Microsoft Office including Word, Excel, PowerPoint and Forms;
• Ability to interface with all levels within the organization and able to develop and maintain highly effective relationships, externally and internally.

This job description is not intended to be an exhaustive list of all duties or responsibilities associated with the job. Other job-related duties may be assigned.

JELD-WEN is an equal opportunity employer, committed to providing an environment free from all forms of unlawful discrimination. To ensure the safety and health of our employees, JELD-WEN maintains a drug-free work environment. 

About JELD-WEN Holding, Inc. 

JELD-WEN Holding, Inc. (NYSE: JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN® worldwide, LaCantina® and VPI™ in North America, and Swedoor® and DANA® in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn.

JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’. 

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, generous leave policies, retirement program, etc.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals’ physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.