Category Manager - Hardware

Date: Mar 8, 2023

Location: Charlotte, NC, US, 28273

Company: Jeld-Wen Inc.


JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.



As a valued member of the global procurement team, the Category Manager will lead the management of assigned commodities for the North American region, specifically window hardware. This person will establish and implement short and long-term strategies for continued cost reduction, supplier relationship management and value improvement and also responsible for negotiating all major contracts and agreements within the category and delivering the best value to JELD-WEN.


This is an exciting opportunity to join a team that is shaping global procurement policies and strategy across JELD-WEN. The incumbent will take ownership of an assigned commodity and deliver on agreed-upon KPIs for that category.  Our global procurement team sources commodities including:


  • Glass
  • Metals
  • Logs & Lumber
  • Boards & Doors
  • Chemicals
  • Hardware
  • Molding & Millwork
  • Packaging
  • Plastics


We are looking for someone eager to learn the business and grow their career at Jeld-Wen! If you are a true relationship builder and cultivator and can build trust and comradery, this is for you!


Principle Duties and Responsibilities


  • Responsible for all commercial relationships with suppliers within the assigned category areas, securing targeted levels of cost, quality, delivery precision, sustainability, etc.
  • Develop and implement approved category strategies that actively search for performance improvement and cost reduction opportunities by understanding customer needs, supply market trends and innovation.
  • Drive value by implementing strategic sourcing and entering into cost effective Supply Agreements that fulfil supply requirements within the assigned categories.
  • Manage the total lifecycle of a supplier contract, including submission to legal, expiration alerts, etc. within the categories assigned.
  • Responsible for supplier performance and rating based on Key Performance Metrics (KPI) for Quality, Delivery, and Cost.
  • Find and develop new suppliers, as required, according to JELD-WEN supplier guidelines.
  • Conduct detailed demand, spend, cost and market analysis and a structured approach to tendering and negotiating with suppliers given the assigned commodity strategy.
  • Segment suppliers and manage supplier relationships to drive supplier development and integration for existing, new and potential suppliers
  • Serve as the SME for commodity price trends that impact the assigned categories and advise the business on future impacts
  • Building cross-functional relationships and partnerships with suppliers to improve value, quality, delivery, performance and technology solutions
  • Seek opportunities to leverage spend and volume and reduce future price increase risk
  • Identify Strategic, Preferred and Development suppliers
  • Negotiate the lowest total cost of ownership for assigned commodities
  • Work collaboratively in a highly matrixed and fast-paced organization


Knowledge, Skills, Abilities


  • Ability to exercise leadership and influence across multiple businesses and regions
  • Ability to establish cross-functional relationships and partnerships through product and process knowledge
  • Skilled in building effective working relationships with vendors and suppliers by taking a customer-focused approach
  • Project management skills including excellent planning, time management, decision making and organization skills
  • Detail-oriented with ability to analyze, evaluate and report procurement information and data to inform management decisions and track outcomes
  • Self-motivated and results-oriented, with a bias to action
  • Microsoft Excel and PowerPoint knowledge is essential
  • Commitment to own professional development
  • Able to travel internationally (25%)


Education and Experience


  • An expectation of 3+ years’ or equivalent depth of experience in a role within a complex global manufacturing business
  • A strong background in building relationships and driving cost savings through that partnership
  • Experience in complex RFQ generation and bidding process



JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services

Nearest Major Market: Charlotte