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Manager, Global Wellbeing

Date: Mar 4, 2021

Location: Charlotte, NC, US, 28273

Company: Jeld-Wen Inc.


JELD-WEN (NYSE:JELD), founded in 1960, is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 24 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 
Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.


JELD-WEN’s Benefits Center of Expertise (COE) is building world class global wellbeing programs to engage our associates in their physical, financial, emotional and social health.  The newly created Manager – Global Wellbeing position will drive innovative strategies, provide subject matter expertise and implement operational best practices for JELD-WEN’s global wellbeing programs. As part of the Corporate Benefits COE, this role collaborates across service lines as well as other Human Resources operational and functional areas.
The Manager – Global Wellbeing champions global wellbeing across JELD-WEN and delivers exceptional consumer experiences, balancing high touch approaches with data driven technology solutions in program and system design.   The role ensures compliance with wellbeing-related regulatory requirements, maintains up-to-date plan and policy documents, manages vendor relationships and provides quick and reliable internal support across JELD-WEN.  


Principle Duties and Responsibilities

•    Partner with the Director, Global Benefits to develop wellbeing strategy, and to procure and implement vendor partners within JELD-WEN’s Global Benefits Management (GBM) framework.
•    Champion wellbeing and a “Culture of Caring” across the organization and facilitate global wellbeing network.
•    Act as wellbeing program expert within the JELD-WEN Benefits COE – a central point of contact for plan design, regulatory compliance and program operations.
•    Design and implement to provide exceptional associate experience, support business objectives and integrate within JELD-WEN total rewards employee value proposition.  
•    Collaborate with team members within the Benefits COE, Human Resources, legal, payroll and risk teams in implementing and managing wellbeing policies, programs and processes.
•    Ensure JELD-WEN wellbeing programs are compliant with applicable regulations and requirements.
•    Use data analytics and customer feedback in strategic planning,  continuous improvement and outcomes measurement  for wellbeing benefit design, administration and cost efficiency.
•    Recommend innovative approaches to fully engage and support Associates in all life and career stages.
•    Create wellbeing communication and training for Associates, Human Resources and business partners.
•    Coordinate vendor procurement, management and review processes to ensure compliance and best in class customer service.  


Knowledge, Skills, Abilities
•    Deep understanding of US wellbeing programs and related Federal and state regulations.
•    Familiarity with Canada, Mexico, European and Australasian statutory and company-provided wellbeing benefits.  
•    Strategic orientation of corporate wellbeing best practices to ensure programs are competitive and effective.
•    Ability to gain buy-in from internal and external stakeholders and business partners.
•    Ability to successfully implement and manage insourced, outsourced and co-sourced data systems and projects.
•    Knowledge and experience related in corporate benefits function and related plans and programs.
•    History using metrics and analytics to solve problems, develop solutions and measure progress.
•    Effective communication skills including verbal, written and presentation channels
•    Strong project management skills with the ability to organize and execute multiple projects simultaneously.
•    Ability to liaise and collaborate effectively with vendors, internal business partners and Associates.


Education and Experience

•    Bachelor’s degree 
•    7+ years in HR Benefits with focus and progressive responsibility in a corporate wellbeing function.
•    Excellent working knowledge of Microsoft Windows, Office Suite and apps such as SharePoint and Teams. 
•    Experience engaging in-person and remote stakeholders through multi-channel, multi-modal means..
•    Proficiency working with Human Capital Management Systems, particularly SuccessFactors / ADP.
•    Experience with third-party benefits management data systems.



JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services

Nearest Major Market: Charlotte