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Process Transformation Manager

Date: 15-Jun-2021

Location: Astorp, SE, 265 81

Company: Jeld-Wen Inc.


Founded in 1960, Jeld-Wen is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 25 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings.  


Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.


Are you excited about the opportunity to drive change, and do you wish to be part of our customer-centric transformation journey? This an excellent opportunity for you to join us in a key role, where you will drive improvement initiatives and have an immediate impact on our sales operations process in JELD-WEN Europe.


At JELD-WEN Europe, we are on an exciting journey with our customer-centric transformation, where we strive to drive customer obsession across all functions of the organisation. We are searching for a Process Transformation Manager to join our team and help drive change through key strategic cross-functional projects to transform and continually improve the customer experience. You will join our sales operations team consisting of two highly dedicated and competent colleagues.

As Process Transformation Manager, you will enable the continuous improvement of our sales operations process and help establish a culture of customer obsession throughout the business. Reporting directly to the Director of Sales Operations Europe, the scope of the role is to identify process gaps and drive improvements in our sales organisation in Europe. You will be working cross-functionally with several key stakeholders from all levels within our operations, sales, IT and product management. You will act as a process improvement expert and drive collaboration between our stakeholders across the JELD-WEN Europe organisation.


  • Drive continuous improvement initiatives in our sales organisation across Europe
  • Build an understanding of business processes, identify areas of improvement opportunity and potential risks
  • Evaluate the design and operating effectiveness of internal controls, business processes, and procedures within the sales organisation
  • Provide recommendations on areas for improvement within the sales operations process and with internal controls to prevent future control risks and drive their successful implementation
  • Design and implement improvements in communication, monitoring, and enforcement of compliance standards
  • Provide cross-functional support for sales operations activities
  • Lead and manage continuous improvement projects and facilitate improvement in the efficiency and effectiveness of sales operations processes


  • Several years of experience working with continuous improvement in sales operations
  • A sound sales background and hands-on experience with process improvement in sales operations
  • A university degree in Business Management or an equivalent vocational qualification
  • Well-accustomed to working in a cross-functional role
  • Project management and process improvement experience – preferably including a formal qualification (e.g. Prince 2, Lean Six Sigma, etc.)
  • Result-driven and a team player
  • An analytical and problem-solving approach to assigned tasks
  • Sound knowledge of the LEAN principles and methodologies
  • Comfortable with travel activity to different European locations
  • Excellent communications skills to communicate and interact with stakeholders cross-functionally
  • Fluency in spoken and written English is a prerequisite for this role; fluency in Swedish and/or Danish would be an advantage


We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.



Submit your application and CV as we will interview suitable candidates as they apply. For more information, you are welcome to contact Talent Acquisition Partner, Pedram Khalighi at +45 26 77 16 80.



JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.