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IT Business Analyst

Date: 14-Jan-2022

Location: Astorp, SE, 265 81 Huskvarna, SE, 561 33 Forserum, SE, 571 78

Company: Jeld-Wen Inc.


Founded in 1960, JELD-WEN is one of the world’s largest door and window manufacturers, with more than 22,000 employees operating in 25 countries globally. Headquartered in Charlotte, North Carolina, JELD-WEN designs, produces and distributes an extensive range of interior and exterior doors, wood, vinyl and aluminium windows and related products for use in the new construction and repair and remodelling of residential homes and non-residential buildings. 

Our products and services afford us the opportunity to enter peoples’ workplaces, homes and daily lives. With this privilege comes great responsibility to ensure that the products we deliver are reliable and enrich the places and lives that they touch. We bring beauty and security to the spaces that touch our lives.


Do you have experience working with business process systems, and do you have a strong passion for IT? Then, this is an excellent opportunity for you to join us as our IT Business Analyst at one of our locations in Åstorp, Huskvarna or Forserum in Sweden.  We are embarking on a significant business transformation with best of breed technology at the forefront, thus providing exciting opportunities for you to join our PRMS-ERP application team in Sweden.


Your role

As an IT Business Analyst, you will be supporting improvements of business process systems for our internal and external customers. You will join a team of four highly dedicated and competent colleagues based at our site in Forserum, Sweden. This role will be a combination of remote and on-site working at one of our locations in Sweden. You will report directly to Business Systems Manager and work closely with cross-functional teams, customers, and diverse Northern European business partners to deliver on-demand promises and strategic objectives. In addition, the IT Business Analyst is responsible for supporting the business community by working with EDI(Electronic Data Interchange) directly with our customers. Thus, you will act as a liaison between the business community, IT and customers. 

Your responsibilities


  • Working as part of a Northern European team and being a primary business partner and support to Sweden and Norway business teams
  • Build an excellent relationship with our business partners across the region, ensuring that our business colleagues have a well-functioning application portfolio
  • Support of and/or coordination of support for all business systems and sub-systems across Northern Europe
  • Coordination of changes/developments with partners of systems
  • Account administration of business systems in Northern Europe
  • Take responsibility to Ensure all Business application related incidents and requests adhere to agreed JELD-WEN processes and service level agreements
  • Provide business partners in North Europe support needed for all incidents and requests
  • Ensure all processes and business applications comply with JELD-WEN IT general controls and pass the SOX 404 testing cycle

Your skills and experiences

  • Experience in an IT business facing role, with a focus on business system processes
  • Bachelor’s degree in IT, business or computer sciences
  • Experience in system development in business systems
  • ITIL experience or qualification would be advantageous
  • Experience working in systems such as ERP System PRMS (AS400), OpenText (Streamserve) document management system, EDI (Tyringe) or similar
  • Solid understanding of business system processes
  • Customer-facing, action-oriented and committed to consistently delivering on promises
  • Fluent in Swedish and English, both written and spoken


Good reason to join

We act with integrity, invest in people, inspire through innovation, deliver on our promises and improve every day. We are seeking talented individuals who share this purpose and values and want to excel in their field of expertise. We offer excellent benefits, a collaborative environment in which to apply your talent and a dynamic and growing company, with exceptional career progression opportunities.

Next steps

Submit your application and CV as we will interview suitable candidates as they apply. For more information, you are welcome to contact Per Samuelsson, Business Systems Manager, at +46 380 297 17 


JELD-WEN is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, gender identity, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. Unless explicitly requested or approached by JELD-WEN, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.